Dande Narendra

• 4 years of IT experience in Software Testing - Telecom BSS and OSS with the key operators.
• Experience in Manual Testing for Test Design, Test Execution, Test scenarios and Test Data for Functional Testing.
• Very good experience into CRM Testing.
• Very good experience with Data migration testing and Siebel CRM application testing.
• Good experience with sales, marketing and service module.
• Good experience with Order Management OSM and Provisioning.
• Experience in Testing Methodology, agile model, Waterfall model.
• Good Exposure to the all phases of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC).
• Significant experience of working with Customers, Program/Project Managers, Business owners, Solution Architects, and Technical Teams for executing concurrent projects.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.
• Experience in Defect Tracking, Report Generation.
• Responsible for Issues handling and interacting with development team members in fixing the defects.
• Very good experience into OSS testing with fault management and inventory management.
• Participating in daily stand-up meeting when have a continues CR Changes.

• Platforms : Win 2007, Win 98, Win 2000 Professional, UNIX, Win 10
• RDBMS : SQL Server2005, HTML
• Languages : Python, Core Java
• Test Management Tools : HP QC and JIRA, Bugzila, ALM, Postman
• CRM : Siebel CRM 8.1. IP 18,20 and 22,

1.Project Name: T-Mobile

Project Description:

T-Mobile is an American Wireless network operator. Mobile US provides wireless voice and data services in the United States under the T-Mobile and T-Mobile brands company, wishes to embark on a business transformation that requires to replace CRM system for all lines of businesses (Retail, VBS, Wi-Fi) experience of the existing services. This shall also enable T Mobile to lead the US telecommunications market by innovative service experience and differentiated products, for the benefit of customers, shareholders, and employees. Key objective is to enable T-Mobile to improve the overall customer experience, where the customer activities are managing through Siebel CRM application for effective customer relationship.

Roles and Responsibilities:

· Responsible for Identifying Test Cases for Automation.

· Understanding the High-level Design Documents

· Participating in Team Meetings Regarding Clarifications of Specifications

· Test Cases Preparation

· Participating in Peer Review on Prepared Test Cases

· Executing Regression test cases for any change in the development and sending the status

· Defect Logging, Retesting and add comments in Excel Sheet

· Re-test all bug fixes, and verify results of all re-tested cases.

· Actively involved in writing and maintenance of test scripts and their execution using TestNG framework.

· Involved in the preparation of Automation Framework.

· Responsible for Daily Status report.

2.Project Name — Ooredoo Kuwait

Project Description:

Ooredoo Kuwait is a leading Telecom Operator in Kuwait. Lead FMC project E2E which is 1st convergence solution in Kuwait. Handled change requests and Projects from Business and sales teams.

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ROLES AND RESPONSIBILITIES:

· Involving in analyzing the requirements

· Performing software E2E testing

· Writing the test cases Based on functional requirement specification document.

· Mapping customer requirements to Siebel CRM

· Testing the Siebel CRM application.

· Test planning and Execution

· Understanding the Business and functional requirement of the project

· Daily attended the standup calls and status calls

· While execution if at all any issue found, rise the defect to development team.

Graduation from AN University completed in 2020

I hereby solemnly and sincerely affirm that the information furnished above is true to the best of my knowledge.

                                                                                                                                  Narendra D.