Dani Jefferson F
Associate
Summary
Dynamic professional with a proven track record at Amazon, adept in content strategy and CRM management. Skilled in video editing and fostering team productivity, I bring a blend of technical proficiency and creative problem-solving to drive project success.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Digital Content Associate
Amazon
04.2024 - Current
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining attention to detail.
- Increased audience engagement through the creation of compelling blog posts, articles, and social media updates.
- Assisted in the development of brand guidelines, ensuring consistency across all digital channels and platforms.
CXQO Associate
Amazon
01.2022 - 04.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Improved reporting accuracy, implementing new data management system.
Junior Developer
Sigma Graphics
11.2020 - 08.2021
- Implemented best practices in code quality, ensuring maintainability and readability of software projects.
- Improved application security through rigorous testing and vulnerability assessments.
- Troubleshot and resolved technical issues, improving site reliability and functionality.
Education
B. Tech. - Electrical And Electronics Engineering
Prist University
Thanjavur, India 04.2001 -
Skills
Video editing
Certification
Junior grade typing (English)
Timeline
Digital Content Associate
Amazon
04.2024 - Current
CXQO Associate
Amazon
01.2022 - 04.2024
Junior grade typing (Tamil)
09-2021
Junior Developer
Sigma Graphics
11.2020 - 08.2021
Junior grade typing (English)
08-2016
B. Tech. - Electrical And Electronics Engineering
Prist University
04.2001 -
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