DANIEL D'SOUZA
Mumbai
Summary
Results-driven professional with over 10+ years of experience in devising growth strategies and conducting market analysis. Proven expertise in value-based selling and leading high-performing sales teams, consistently exceeding sales targets through innovative and strategic approaches. Adept at networking and relationship-building, leveraging extensive product knowledge and exceptional communication skills to drive business growth and deliver measurable success."
Overview
11
11
years of professional experience
Work History
Assistant Manager
Protean eGov Technologies Pvt Ltd
Mumbai
06.2023 - Current
- Acquire new clients to expand the business portfolio
- Manage accounts by building and maintaining strong relationships with existing clients
- Engage meaningfully with existing and prospective banks to address their concerns and assist them during onboarding
- Increase market penetration by organizing meetings, presentations, and training sessions with current and potential banking partners
- Contribute to lead generation by conducting product presentations, arranging meetings, delivering training, and performing cold calls/visits to prospective banks
Senior Account Manager
MyGate
Mumbai
08.2019 - 05.2023
- Company Overview: ERP and SAAS Sales ( Real Estate)
- Researched prospective clients to develop and execute cold call lists
- Proposed and helped implement new and innovative strategies to meet and exceed department's profit and revenue targets
- Managed long-distance domestic and international travel to meet with clients and perform sales pitches and product demonstrations
- Surpassed sales and customer service targets, consistently exceeding established KPIs
- Studied market competitors to identify and take advantage of market gaps
- Actioned managerial feedback quickly to achieve performance goals
- Formulated marketing and promotional strategies to drive business revenue
- Hired and trained staff for optimum performance against sales and marketing objectives
- Devised promotional offers and discounts to peak customer interest
- Managed finances by controlling budgets and authorising expenditures
- Actioned customer feedback to improve product and service provisions
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition
- ERP and SAAS Sales ( Real Estate)
Marketing Executive
Dytel Technology Group
Mumbai
10.2016 - 03.2019
- Handling the Sales of software and hardware for the HORECA sector
- Meeting Clients and giving presentations along with product demos
- Networking with industry leaders and generating leads
- Negotiation on proposals and closing deals
- Demonstrated products to customers to show features and promote items
- Shared new products and promotions with customer to encourage sales
- Met sales targets through proactive promotion and excellent customer service
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency
Guest Service Associate
Palladium Hotel
Mumbai
06.2014 - 10.2016
- Maintained a well-groomed, professional appearance, meeting hotel brand values and consistently delivering positive first impressions
- Provided diligent front-of-house security, reporting concerns to hotel management for prompt resolution
- Checked customers in and out promptly and politely, handling payments and processing satisfaction surveys
- Managed customer reservations, seeking best-possible prices to maintain excellent customer satisfaction levels
- Maintained outstanding local cultural knowledge, offering guests up-to-date advice on nearby places and experiences of interest
- Managed reception phone calls, dealing with matters including bookings, enquiries and complaints
Education
B.Sc - HOSPITALITY STUDIES
Sophia Polytechnic
Mumbai01.2014
H.S.C - Science
Holy Cross Convent School
Mumbai, MH02.2010
PG Diploma in Marketing Management - Marketing
NMIMS
Mumbai, MHSkills
- Growth strategies
- Market analysis
- Value-based selling
- Sales team management
- Extensive product knowledge
- Account management
- Networking and building relationships
- Goal-oriented
- Budgeting
- Competitive product reviews
- Employee mentoring
- Excellent communication skills
Hobbies and Interests
- Playing LAN games
- Cricket
- Football
- Badminton
- Listening to Music
- Surfing the Internet
- Online shopping
- Travelling
Languages
- English, First Language
- English, Proficient
- Marathi, Intermediate
- Hindi, Upper Intermediate
Timeline
Assistant Manager
Protean eGov Technologies Pvt Ltd
06.2023 - Current
Senior Account Manager
MyGate
08.2019 - 05.2023
Marketing Executive
Dytel Technology Group
10.2016 - 03.2019
Guest Service Associate
Palladium Hotel
06.2014 - 10.2016
B.Sc - HOSPITALITY STUDIES
Sophia Polytechnic
H.S.C - Science
Holy Cross Convent School
PG Diploma in Marketing Management - Marketing
NMIMS
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