Daniel Heath
Griffith
Summary
Results-driven professional with a strong focus on quality assurance and safety compliance. Known for effective communication and problem-solving skills, contributing to enhanced operational efficiency and client satisfaction.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Subcontractor
(My Self)
Chicago
06.2025 - Current
- Assisted in project coordination and management activities.
- Maintained accurate documentation and records for subcontracted work.
- Learned and utilized various tools required for installation tasks.
- Followed safety protocols to avoid job site accidents and damage to property.
- Interacted with homeowners to understand the job specifics and expectations.
- Promoted high level of customer service to maintain client satisfaction.
- Monitored subcontractor activities, including work progress, labor costs, materials used, and other related issues.
- Estimated costs for projects and delivered bids to general contractors.
- Established relationships with local suppliers in order to obtain competitive pricing on materials needed for projects.
- Maintained accurate records of all correspondence between vendors and subcontractors during the course of projects.
- Reviewed blueprints and drawings to determine level of assistance required to complete projects.
- Monitored project progress, identifying and resolving issues promptly to avoid delays and additional costs.
- Identified needs of customers promptly and efficiently.
On Board Specialist PTC
Metrarail
Chicago
01.2024 - 06.2025
- Assisted in developing customer service protocols and procedures for staff training.
- Collaborated with cross-functional teams to enhance service delivery and efficiency.
- Monitored compliance with safety regulations and operational standards in train operations.
- Participated in ongoing training and compliance activities.
- Performed quality assurance testing on newly developed software applications.
- Reviewed documents for accuracy prior to submission or publication.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Requested PTC logs and analyzed whether the issue was on board or due to human error.
- Worked with the mechanical department to advise on board equipment issues that may need resetting or replacing.
- Worked with software vendors to ensure new issues were addressed in new software builds.
- Worked in the field teaching other departments, as well as other railroads, basic PTC troubleshooting.
- Worked closely with other departments, who maintain other areas of PTC, to make sure the system was working properly and efficiently.
- Gave tours to vendors and other railroads on our installation and Maintenace processes.
SR. Rail Inspector PTC
Metra Rail
Chicago
04.2018 - 11.2023
- Conducted thorough inspections of materials for quality compliance for PTC in the mechanical department.
- Utilized inspection tools and equipment to assess product specifications.
- Documented inspection results and maintained accurate records for audits.
- Wrote technical guidance and trained employees on inspection procedures and safety protocols for PTC.
- Assisted in developing and implementing quality control measures for Metra and other railroads.
- Communicated findings to management and the FRA for continuous improvement initiatives.
- Documented all inspection results accurately, in accordance with FRA guidelines.
- Rejected products and materials failing to meet Metra or FRA standards.
- Worked closely with all PTC departments to help identify process improvements that would improve overall efficiency levels in all PTC areas.
- Developed and implemented inspection procedures, policies, best practices, and competency requirements for Metra and the FRA.
- Helped create and review technical documents to verify FRA and safety compliance in both electronic and paper formats.
- Helped oversee the completion of all the PTC installations at several Metra facilities to meet the original FRA deadline.
PTC Electrician
Metra Rail
Chicago
11.2022 - 01.2023
- Diagnosed electrical issues on PTC equipment using testing devices and tools.
- Ensured compliance with PTC safety regulations during installations and maintenance.
- Assisted in the planning of the electrical layout when new PTC equipment was added, or when new rail equipment was added.
- Maintained accurate records of work performed and materials used.
- Worked with a software engineer to pioneer a QR code system to track PTC components on board a unit, awaiting shipment for repairs, or ready for use in our inventory.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Ensured that all work was completed in accordance with applicable CFR 49, Part 236.
Journeyman Electrician PTC/Rehabilitation Technician
Metra Rail
Chicago
01.2013 - 04.2018
- Installed and maintained electrical systems in passenger trains and rail facilities.
- Diagnosed electrical issues to ensure efficient operation of train equipment.
- Collaborated with maintenance teams to perform routine inspections of electrical components.
- Adhered to safety protocols during all electrical installations and repairs on site.
- Trained apprentices on best practices for electrical work in rail environments.
- Updated technical documentation for electrical repairs and maintenance procedures accurately.
- Installed conduit systems, various lighting systems, and basic control systems.
- Connected wires to circuit breakers, transformers or other components to form circuits.
- Tested continuity of circuits using testing devices such as ohmmeters, voltmeters, ammeters.
- Conducted tests on electrical components, circuits, and systems to ensure compliance with safety standards.
- Maintained records of work performed for future reference purposes.
- Pulled insulated wires or cables through conduits to complete circuits.
- Reviewed blueprints to determine electrical component and wiring locations.
- Performed cleaning duties for the treatment area including disinfecting equipment after each use.
Electrician Apprentice
Metra Rail
Chicago
11.2009 - 01.2013
- Assisted journeyman electricians with installations and repairs of electrical systems.
- Followed safety protocols to minimize accidents and injuries on job sites.
- Assisted in diagnosing electrical issues using testing equipment and troubleshooting techniques.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
Education
GED -
Glenbard East
Lombard, IL02-2000
Skills
- Project coordination
- Safety compliance
- Quality assurance
- Inspection procedures
- Time management
- Wiring diagram interpretation
- Installations and repairs
- Task prioritization
Certification
HVAC
Accomplishments
Received the Metra honor for Efficiency
References
References available upon request.
Timeline
Subcontractor
(My Self)
06.2025 - Current
On Board Specialist PTC
Metrarail
01.2024 - 06.2025
PTC Electrician
Metra Rail
11.2022 - 01.2023
SR. Rail Inspector PTC
Metra Rail
04.2018 - 11.2023
Journeyman Electrician PTC/Rehabilitation Technician
Metra Rail
01.2013 - 04.2018
Electrician Apprentice
Metra Rail
11.2009 - 01.2013
GED -
Glenbard East
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