Daniel Jiju John
Payroll Senior Associate
Ernakulam
Summary
Looking for career that offers innovation excitement and challenges. I want to be a part of a growing organization that offers me new challenges to face, enhancing technical and managerial skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Benefits Administration Associate II
Conduent
07.2022 - 09.2023
- Administration of Health & Welfare of US based client
- Daily work includes solving issues customers face with their health insurance, payments, plans and any updations
- One main part of the job includes communication between vendor and client
- Daily tasks also include processes like ACH, Lockbox and Fulfillment
- Another major task that I handle is Payroll
- This includes, running extracts and analyzing and quality check of the weekly payroll file that is sent to the client
- Payroll file creation and QA includes very detailed and minute steps, where so many details such as all of the participant's Health and welfare benefits and deductions are checked against their elections in the system
- Any system glitch is captured and edited in Mainframe, through which file is transmitted to the Client
- The two type of Payroll files I handle are; Active Payroll file and Pension Payroll file
- One of the greatest achievements at my current job is that, a very critical process like Payroll was handed over to me, which is usually done by people working as analysts
- I believe, my dedication, ability to learn and analyze things would have been the reason for this
Business Development Trainee (Think and Learn)
BYJU'S (Think and Learn)
05.2022 - 06.2022
- As a BDA my role was to assist students and parents in my region that have downloaded the Byju's application using a consultative selling approach
- Handle sales and coordinate transition and delivery of their products and services
- Coordinate appointments, calls and meetings between senior management and customers for discussing new opportunities and for business expansions
- Build coordination with internal teams to develop new sales and marketing strategies
- Get contacts of potential customers via cold calling, emailing and internet search
Station Associate
Amazon
05.2020 - 05.2022
- Manage customer service escalations and interface with driver and customer where necessary
- Assign work to staff as required to support the workflow and daily metrics
- Support daily management of department duties
- Worked with the payroll of the employee using tool such as Zoho
- Pulls data from numerous databases using Excel, SQL or other data management systems, and improves our station performance
Senior Associate
Strada
01.2014 - 01.2016
- I was responsible for ensuring the accurate and timely processing of employee payroll, maintaining compliance with tax laws and regulations, and handling payroll-related inquiries
- Ensured payroll compliance with federal, state, and local tax regulations by accurately withholding taxes and filing required reports, including quarterly and annual tax returns
- Addressed and resolved payroll-related inquiries from employees, providing excellent customer service and troubleshooting discrepancies in a timely manner
- Ensured accurate reporting of payroll data to government agencies (URSSAF, Ficher de Charges.) and managed contributions for social security, taxes, and pension schemes
- Also worked with many file reports such as DSN Sickness, Ficher de charges, terminations etc
- Worked on employee hiring, termination and many other data changes using exchange tool.
- Coordinated with HR and Finance departments to resolve discrepancies and ensure timely payroll delivery
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
Education
X -
St.Joseph's Public School
Ernakulam XII - undefined
Kasturba English Medium School
Bsc. - Visual Communication
Dr.G R Damodaran college of science
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- SQL
- Report generation
- Problem-solving
- Payroll processing
- Decision-making
Personal Information
- Date of Birth: 12/30/97
- Nationality: Indian
- Marital Status: Single
Certification
Global Payroll Association
Timeline
Global Payroll Association
09-2024
Benefits Administration Associate II
Conduent
07.2022 - 09.2023
Business Development Trainee (Think and Learn)
BYJU'S (Think and Learn)
05.2022 - 06.2022
Station Associate
Amazon
05.2020 - 05.2022
Senior Associate
Strada
01.2014 - 01.2016
XII - undefined
Kasturba English Medium School
Bsc. - Visual Communication
Dr.G R Damodaran college of science
X -
St.Joseph's Public School
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