DANIEL JOHN

• Food preparation
• Health & safety regulations
• Food hygiene
• Cleaning Hospitality
• Cooking Nutrition, Makes high quality of different types of coffee, milkshake, juices
• Makes different kinds of ice-cream
• Preparing a wide variety of crepes, waffle, pancake and Donut
• Grinding and brewing coffee
• Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
• Maintaining a clean and sanitised working environment
• Trained new team members with positive reinforcement and respectful, motivational coaching.
• Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.

• Prepare and serve coffee and tea drinks that meet quality standards
• Properly handle and maintain all equipment
• Respond to orders, questions, concerns, and complaints in a polite and efficient manner
• Accurately handle cash and credit card payments, following appropriate cash-handling procedures
• Serve customers quickly and efficiently
• Demonstrate a thorough understanding of all the menu offerings
• Observe relevant health and safety standards

• Complete Store Operational requirements by scheduling and assigning
• Employees following up on work results
• Maintain Store staff by recruiting, selecting, orienting and training employees
• Manage all controllable costs to keep operations profitable
• Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
• Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

• Makes high qualities of all Hot and Cold drinks with flavours over different types
• Assisting and teaching new coach if needed
• Follows health and safety guidelines.

• Provides quality beverages, by adhering to all recipe and presentation standard Follows health, safety and sanitation guidelines for all products
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

• To Greet the customers with cheer and providing information about menus
• Make High quality Coffee drinks for the Customers
• Perform demos and prepare samples of coffee and Espresso Products
• Familiarising drink menus and with the flavours and recipes with over 50 different types
• To update and to educate the team with the newly introduced coffee & espresso products
• Handled billing and cash procedures during the shift
• Managed inventory/ordering levels
• Giving exams about the product updates and about Nutrition & Hygiene from time to time
• Maintaining good standards of hygiene inside the coffee house
• Delivered fast and prompt service, served customers at counters or tables
• Responsible for resolving unmet customer concerns and feedbacks
• Any other duties as assigned by supervisor

• Set-up of dining room and ensuring proper cleanliness
• Prepare beverage and food and ensured quality freshness standards are met
• Assisted in wrapping food and packaging take-out food for the customers
• Answering menu inquiries & efficiently cashiering for guests at appropriate time
• Selling & serving food & beverages in properly sequenced manner
• Assisted in maintaining cleanliness in work areas and outlet areas
• Any other duties as assigned by supervisor

• Received Carlson Hotels Worldwide-Asia Pacific President's Award in 2007
• Greeting & coordinating the seating of guests and establishing proper atmosphere & efficiency in dining room
• Efficiently maintaining reservation book & waiting lists
• Maintaining a high level of knowledge with respect to the food and drinks that's served
• Serving food & beverages in a properly sequenced manner
• Setting up buffet counters on time and supply as and when required
• Answering menu inquiries & efficiently cashiering for guests at appropriate time
• Assisted in maintaining cleanliness in work areas and outlet areas
• Any other duties as assigned by supervisor
• CERTIFICATIONS & TRAINING:
• Attended out door Catering Services at Various Star Graded Hotels
• Park sheraton, chennai
• Residency Towers, Chennai
• Ambassador Pallava, Chennai
• Taj Connemara, Chennai
• Siva Industrial Caters, Chennai
• Gold medal Winner & Best Employee Certificate

SUBJECTS:

Botany

Zoology

physics

Chemistry

Mathematics.

CERTIFICATIONS & TRAINING:

Attended outdoor catering Services at Various Star Graded Hotels

Park sheraton, Chennai

Residency Towers, Chennai

Ambassador Pallava, Chennai

Taj Connemara, Chennai

Siva industrial Caters, Chennai

Gold Medal winner & Best Employee Certificate

LANGUAGES:

English - Advanced speaker

Arabic- Basic

Hindi- Fluent

Tamil- Fluent

Malayalam-Fluent

SUBJECTS:

Food & Beverage service

Front office

House Keeping

Production