Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Daniel Koshy

Daniel Koshy

Program Manager
Bangalore,TG

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
5
5
Languages

Work History

Assistant Manager - Logistics

Flipkart Internet Private Limited
12.2020 - Current
  • Supply Partner Model Expansion, Empowering Insurance, Influencer Program, 3PL Flex Project, EHS Project, OSH & MITR.

Catalog Manager - Product Management

Jazp.com UAE
11.2018 - 07.2019
  • Comprehensive Category Management, Team Leadership and Training, Strategic Business Planning.

Senior Business Analyst (Furniture Category)

Flipkart Internet Private Limited
05.2016 - 11.2018
  • Catalog Operations Management, Product Support and Design.

Quality verifier - Catalog Team

Flipkart Internet Private Limited
12.2013 - 02.2015
  • Seller Onboarding and Training, Catalog Management, Pricing Strategy, Marketing and Design.

Inbound Quality Analyst

Kochar InfoTech Pvt Ltd.
07.2010 - 01.2012
  • Call Monitoring and Coaching, Quality Reporting, Conducting Quality Training, Client Call Calibration.

Education

Bachelor of Commerce -

DBHPS
01.2010 - 04.2013

Pre-University course (PUC) - undefined

HSE
01.2006 - 04.2008

Skills

  • Supply Chain Optimization

  • Customer Experience

  • Operations Management

  • Procurement Management

  • Product Management

  • Time Management

  • Leadership and Collaboration

  • Stakeholder Relationship

Accomplishments

  • Developed and implemented an Empowering Insurance program, which resulted in a 40% decrease in claims processing time and a 15% increase in customer satisfaction scores.
  • Spearheaded the Supply Partner Model Expansion at Flipkart, leading to a 30% increase in delivery efficiency and a 25% reduction in operational costs.

Timeline

Assistant Manager - Logistics

Flipkart Internet Private Limited
12.2020 - Current

Catalog Manager - Product Management

Jazp.com UAE
11.2018 - 07.2019

Senior Business Analyst (Furniture Category)

Flipkart Internet Private Limited
05.2016 - 11.2018

Quality verifier - Catalog Team

Flipkart Internet Private Limited
12.2013 - 02.2015

Inbound Quality Analyst

Kochar InfoTech Pvt Ltd.
07.2010 - 01.2012

Bachelor of Commerce -

DBHPS
01.2010 - 04.2013

Pre-University course (PUC) - undefined

HSE
01.2006 - 04.2008
Daniel KoshyProgram Manager