DANIEL M
ASSISTANT RESTAURANT MANAGER (KFC)
TRIVANDRUM
Summary
Dynamic Assistant Store Manager at KFC with expertise in operations and customer relations. Proven track record in enhancing efficiency and resolving escalated issues, leading to significant improvements in customer satisfaction. Skilled in inventory management and staff training, fostering a positive work environment while controlling costs effectively.
Overview
6
6
years of professional experience
1
1
Language
Work History
Assistant Store Manager
KFC
10.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Shift Manager
Dominos Pizza
07.2019 - 09.2023
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
IELTS (5.5) -
IDP
10th(CBSE) -
VILLA NAZARETH
TRUVANDRUMBachelor Of Commerce - Taxation
UNIVERSITY OF KERALA
TRIVANDRUM+2 - Commerce
ST ANTONYS HSS
TRIVANDRUM 2020
Skills
Vendor management
Timeline
Assistant Store Manager
KFC
10.2024 - Current
Shift Manager
Dominos Pizza
07.2019 - 09.2023
IELTS (5.5) -
IDP
10th(CBSE) -
VILLA NAZARETH
Bachelor Of Commerce - Taxation
UNIVERSITY OF KERALA
+2 - Commerce
ST ANTONYS HSS
Languages
English
Intermediate (B1)
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