Dedicated Night Auditor with proven skills in front desk operations, problem-solving, and customer service. Committed to delivering exceptional guest experiences while ensuring accuracy in financial reporting.
Overview
4
4
years of professional experience
Work History
Night Auditor
IHG Hotels & Resorts
5152 Distribution Dr
10.2025 - Current
Conducted nightly audits to ensure accuracy of financial transactions and reporting.
Reconciled daily revenue reports, identifying discrepancies and implementing corrective measures.
Managed front desk operations, providing exceptional guest service during overnight shifts.
Coordinated with housekeeping and maintenance teams to address guest needs promptly.
Team Leader
Chic-Fil-A
182 W Coliseum Blvd
08.2022 - Current
Supervised team operations to ensure efficient service delivery and adherence to company standards.
Trained new employees on customer service protocols and operational procedures.
Implemented process improvements that enhanced workflow efficiency and customer satisfaction.
Monitored inventory levels, ensuring timely replenishment to meet demand without overstocking.