Daniel Prince
Bangalore
Summary
Assistant Vice President of Operations with robust experience in strategic planning, operations management, and team leadership. Strong at optimizing business processes to drive productivity and efficiency. Known for developing successful strategies that lead to increased revenue growth. Previous roles have significantly impacted operational success through strong decision-making skills and an aptitude for problem-solving.
Overview
16
16
years of professional experience
Work History
Assistant Vice President of Operations
JP Morgan Chase & Co.
Bangalore
06.2023 - Current
- Oversaw operations with consistent leadership, managing over 30 personnel.
- Provided technical guidance regarding operations-related issues; consulted with team members on best practices for meeting deadlines or resolving conflicts.
- Evaluated existing procedures to identify areas of improvement; developed action plans to streamline workflow processes while ensuring regulatory compliance.
- Monitored daily operations activities; troubleshoot problems quickly and efficiently when they arise.
- Maintained records of all operational decisions made throughout the organization; updated documentation regularly according to established protocols.
- Assisted the Vice President of Operations in developing and implementing operational strategies to meet organizational objectives.
- Hired and managed employees to maximize productivity while training staff on best practices and protocol.
- Delegated work to staff, setting priorities and goals.
- Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (New system implementations).
- Develop statistical data for management and release MIS routinely.
- Managing escalations effectively and ensure swift resolution of Operational issues.
Senior Manager
State Street Corporation
Bangalore
04.2016 - 06.2023
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Managed a team of 20+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Created detailed reports on project progress for senior management review.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Conducted performance reviews and provided feedback to direct reports for career development.
- Guided change management initiatives to ensure smooth adoption of new business practices.
- Implemented process improvements to increase operational efficiency and reduce costs.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Guaranteed activity aligns with administrative documentation through SLAs and internal KPIs
Team Leader
JPMorgan Chase & Co.
Bangalore
09.2009 - 04.2016
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional Client service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Audit Associate
Outsource Partners International
Bangalore
09.2008 - 09.2009
- Developed and implemented internal audit procedures to ensure compliance with GAAP standards.
- Reviewed management's reports to identify discrepancies or irregularities in accounting practices.
- Prepared detailed workpapers documenting all audit evidence obtained during the course of an engagement.
- Evaluated the effectiveness of corporate governance policies and procedures related to risk management activities.
- Interacted with clients to request information and relay to audit team.
- Supported the audit team in developing audit schedules and timelines to ensure timely completion of audit engagements.
- Monitored the implementation of recommended processes and controls to ensure compliance and improvement.
- Mitigated annual audit risks and developed final certification reports for small businesses.
Education
Bachelor of Commerce - Accounting
Kristu Jayanti College
Bangalore08-2008
Skills
- Process Improvements
- Operations Oversight
- Operations Management
- Business Analysis
- Decision-Making
- Critical Thinking
- Project Management
- Recruitment and hiring
- Change Management
- Risk Management
- Client Billing
- Account servicing abilities
- Equity and Fixed Income Markets
- Income and expense management
- Microsoft Office
- Statement Reconciliation
- Financial products knowledge
- Fixed income F&O
Timeline
Assistant Vice President of Operations
JP Morgan Chase & Co.
06.2023 - Current
Senior Manager
State Street Corporation
04.2016 - 06.2023
Team Leader
JPMorgan Chase & Co.
09.2009 - 04.2016
Audit Associate
Outsource Partners International
09.2008 - 09.2009
Bachelor of Commerce - Accounting
Kristu Jayanti College
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