Daniela Shumaker
Dunkirk
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Seasonal Yard Maintenance
Clemmons Properties
03.2023 - Current
- Manicure yards in a timely manner on a bi-weekly basis.
Director of Operations
Sport Clips Haircuts
02.2017 - 03.2020
- Managed operations for 22 locations, across 3 states (Indiana, Ohio, Massachusetts), 150+ employees.
- Oversaw employee payroll, wage increases, time-off, and benefits.
- Evaluated personnel needs and recruitment, scheduled/conducted interviews, hiring, and training.
- Collaborated with Human Resources regarding all employee issues to ensure documentation was accurate and proper procedures were employed.
- Tracked and evaluated team development log to ensure employees had the proper tools to exceed goals.
- Directed weekly conference calls and periodic onsite visits.
- Administered, approved, and reviewed scheduled hours for all locations on a weekly basis.
- Conferred with store managers to establish store goals quarterly.
- Conducted performance evaluations and implemented action plans.
- Reviewed P&L every quarter and implemented action plans.
- Communicated with secret shoppers to ensure store procedures were followed.
- Resolved client complaints and issues within 24 hours.
- Managed store product inventory and ordering.
- Ensures state licensing and regulation requirements were met for each location.
- Conducted onsite walk throughs to ensure interior/exterior met company standards.
- Scheduled/negotiated maintenance and repairs with vendors.
- Administered and monitored marketing programs, in-store promotions, and employee contests.
- Reviewed monthly KPI's with owner.
- Coordinated new store construction timelines, budgets, permitting, and licensing with general contractors.
Esthetician and Medical Assistant
Booth Dermatology
11.2015 - 02.2017
- Maintained, cleaned and sterilized surgical instruments.
- Assisted physician seeing patients.
- Utilized the Palomar Vectus Laser for hair removal.
- Administered Ultrashape treatments for fat reduction.
- Performed microdermabrasion, chemical peel, and customized facial treatments.
- Executed skin tag removals, patient injections, and biopsy care.
- Assisted during Moh's surgical procedures.
- Administered medication prior authorizations for patients.
- Conducted vaginal rejuvenation procedures with the Thermitight device.
- Assisted in Tumescent Liposuction.
- Oversaw patient scheduling and referral services.
- Marketed and upsold the practice's various skin treatment procedures to patients.
Esthetician and Medical Assistant
Dermatology Clinic of Muncie
08.2012 - 11.2015
- Traveled to four satellite offices and assisted two physicians within the practice.
- Maintained, cleaned and sterilized all surgical equipment.
- Upsold the practice's various skin treatment procedures to patients.
- Performed laser hair removal procedures with the Palomar Vectus Laser.
- Administered Venus Legacy skin tightening and wrinkle reduction procedures.
- Executed microdermabrasion, chemical peel, and customized facial treatments.
- Provided skin tag removals, patient injections, and biopsy care.
- Utilized electronic medical records during patient visits with all physicians.
- Assisted physicians during outpatient surgeries.
- Provided patient scheduling and referral services.
Manager and Stylist
Pro-Cuts
06.2003 - 12.2005
- Managed and supervised eleven stylists.
- Administered all employee payroll and scheduling.
- Provided all financial/banking duties.
- Managed product inventory and ordering.
- Oversaw product marketing and sales quotas.
- Provided hair cutting and styling services for customers.
Rural Route Carrier
United States Post Office
03.2020 - 09.2021
- Part time rural carrier.
- Sorted, cased and delivered mail.
- Delivered Amazon parcels on Sundays.
Education
Degree of Esthetics - Esthetics
Salon Professional Academy
Anderson, IN01-2012
Degree of Cosmetologist - Cosmetology
Ambers Beauty College
Muncie, IN01-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Computer skills
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Organization and time management
Timeline
Seasonal Yard Maintenance
Clemmons Properties
03.2023 - Current
Rural Route Carrier
United States Post Office
03.2020 - 09.2021
Director of Operations
Sport Clips Haircuts
02.2017 - 03.2020
Esthetician and Medical Assistant
Booth Dermatology
11.2015 - 02.2017
Esthetician and Medical Assistant
Dermatology Clinic of Muncie
08.2012 - 11.2015
Manager and Stylist
Pro-Cuts
06.2003 - 12.2005
Degree of Esthetics - Esthetics
Salon Professional Academy
Degree of Cosmetologist - Cosmetology
Ambers Beauty College