Daniella Wales

Indianapolis

Summary

Motivated individual with strong communication, teamwork, and problem-solving strengths. Brings reliability, initiative and positivity to new challenges. Eager to support team goals and contribute to workplace success.

Overview

year of professional experience

Certification

Work History

Server/Server Trainer

Applebee's Neighborhood Grill & Bar

Muncie, IN

08.2025 - Current

Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
Managed food and beverage orders efficiently, reducing wait times for guests.
Communicated effectively with kitchen staff to ensure accurate order preparation and timely delivery.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Addressed guest concerns promptly, resolving issues to maintain positive dining environment.
Worked with POS system to place orders and manage bills.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Trained new hires, providing guidance on restaurant standards and best practices.

Deli Clerk

Walmart

Camby, IN

01.2025 - 08.2025

Prepared and sliced deli meats and cheeses to meet customer specifications.
Maintained cleanliness and organization of deli display cases and work areas.
Assisted customers with product selections, providing knowledgeable recommendations.
Operated slicers, scales, and wrapping machines safely and efficiently.
Prepared and served hot foods to customers.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.

Education

English Education

Ball State University

Muncie, IN

Bachelor of Arts - English Education

Indiana University

05-2030

High School Diploma -

Decatur Central High School

Indianapolis, IN

05-2023

Skills

Strong and fast-paced work ethic
Exceptional customer service
Cash handling
Guest engagement
Menu memorization and order accuracy
Food running

Service prioritization
Team collaboration and communication
Sales techniques, suggestive selling, and upselling techniques
Supply restocking
Table bussing
POS operation