Danielle Booth
Chesterton
Summary
Patient and caring Child Care Monitor with experience in supervising, nurturing, and promoting the physical, social, emotional, and intellectual development of children. Strengths include problem-solving skills, effective communication with both children and parents, along with knowledge in early childhood education. Previous roles have resulted in safer learning environments and improved child behavior through proactive monitoring and engagement.
Overview
15
15
years of professional experience
Work History
Child Care
YMCA
Chesterton
05.2024 - Current
- Ensure the safety of children; maintain a high level of confidentiality.
- Follow parent/guardian sign in and sign out procedures.
- Provide, supervise, and interact with children in a variety of activities.
- Check diapers hourly and change when necessary.
- Comfort crying, children.
- Follow emergency procedures and safety precautions. Follow guidelines for reporting all accidents, incidents, and hazards.
Medical Receptionist
NorthShore Health Centers
Lake Station
08.2017 - 07.2018
- Greeting, scheduling, and checking in patients.
- Answer all incoming calls and redirect them or keep messages.
- Verifying insurance and collecting copays
- Protects patients' rights by maintaining confidentiality of personal and financial information.
Customer Service Representative
Fifth Third Bank
Chesterton
08.2015 - 08.2017
- Provide account services to customer
- Refer other bank services that best fits the customer
- Maintain customer confidence and protect bank operations
- Contribute to team effort by accomplishing tasks
Key Holder
Payless Shoe Source
Merrillville
10.2014 - 08.2015
- Counted cash drawers and made bank deposits.
- Assigned employees to specific duties to best meet the needs of the store.
- Maintained knowledge of current sales and promotions
- Store cleanliness standards are properly executed when opening or closing
Assistant Manager
Picture People
Merrillville
10.2012 - 10.2014
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed a staff of 9 sales associates and 1 assistant manager.
- Assigned employees to specific duties to best meet the needs of the store.
- Recorded inventory.
- Hired, trained and evaluated personnel in sales and marketing.
- Generated repeat business through exceptional customer service.
- Training and developed new associates on POS system and key sales tactics.
Assistant Manager
CPI Corp
Merrillville
09.2011 - 06.2012
- Promptly resolved all customer requests, questions, and complaints.
- Maintained knowledge of current sales and promotions.
- Built relationships with customers to establish long-term business growth.
- Counted cash and drawers.
- Assigned employees to specific duties to best meet the needs of the store.
Education
High school or equivalent -
Skills
- Child Supervision
- Age-Appropriate Engagement
- Behavioral Redirection
- Emotional Support
- CPR Trained
- Incident Reporting
- Safety Compliance
- Confidentiality Maintenance
- Parent Communication
- Team Collaboration
- Professional Communication
Additional Information
61 WPM, Canva, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Child Care
YMCA
05.2024 - Current
Medical Receptionist
NorthShore Health Centers
08.2017 - 07.2018
Customer Service Representative
Fifth Third Bank
08.2015 - 08.2017
Key Holder
Payless Shoe Source
10.2014 - 08.2015
Assistant Manager
Picture People
10.2012 - 10.2014
Assistant Manager
CPI Corp
09.2011 - 06.2012