Danielle Lopez
Crown Point
Summary
Skilled Independent Insurance Adjuster with comprehensive background in claim investigations, damage assessments, and policy interpretations. Strong negotiation skills paired with deep understanding of insurance laws and regulations ensure fair settlements for all parties involved. Notable experience in managing high-volume caseloads while maintaining quality work product; consistently recognized for helping clients navigate complex claim processes smoothly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Pilot Catastrophe Services(State Farm)
Fort Worth
01.2021 - Current
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Evaluated claims for property damage and personal injury incidents.
- Collaborated with insurance agents to review claims and policy details.
- Communicated with policyholders to explain claim processes and gather information.
- Managed documentation and maintained accurate records of claim files.
- Coordinated with contractors and other professionals for repair estimates and evaluations.
CDL A Truck Driver
Pepsi
Atlanta
01.2020 - 08.2024
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates across the entire fleet.
Logistics Lead/Site Safety Coordinator
Pepsi
03.2017 - 01.2020
- Reduced transportation costs by optimizing route planning and consolidating shipments.
- Enhanced customer satisfaction by ensuring timely delivery of products through constant communication with carriers and suppliers.
- Balanced competing priorities and demands in a fast-paced logistics environment, consistently meeting deadlines and ensuring high-quality outcomes.
- Improved site safety by conducting thorough risk assessments and implementing appropriate control measures.
- Launched effective health and safety program to eliminate accidents and injuries.
- Maintained accurate records of safety meetings, trainings, and incident reports for easy reference during audits or investigations.
Warehouse Worker/Loader and Unloader
Pepsi
08.2014 - 03.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Education
Graduate Certificate - Insurance
Pilot Catastrophe Services
Fort Worth, TX10-2020
High School Diploma -
Perth Amboy High School
Perth Amboy, NJSkills
- Policy interpretation
- Risk assessment
- Claim evaluation
- Loss adjustment
- Property valuation
- Claims investigation
- Damage assessment
- Logistics coordination
- Vehicle inspection
- Safety compliance
- Customer service
- Load securing proficiency
- DOT compliance
Certification
Rope and Harness Certified
Timeline
Independent Insurance Adjuster
Pilot Catastrophe Services(State Farm)
01.2021 - Current
CDL A Truck Driver
Pepsi
01.2020 - 08.2024
Logistics Lead/Site Safety Coordinator
Pepsi
03.2017 - 01.2020
Warehouse Worker/Loader and Unloader
Pepsi
08.2014 - 03.2017
Graduate Certificate - Insurance
Pilot Catastrophe Services
High School Diploma -
Perth Amboy High School
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