Passionate and Culture Driven Leader ready to transition and excel into a District Leader Role within CVS. Backed with 15+ years of leadership. Building high performing teams, invested in talent and development, delivering world class service while achieving everyday operational excellence. Thriving in team engagement and communication to set clear expectations.
Multi-Unit Leadership
Coaching, Training & Development
Communication (formal and informal) - positively analyzing Colleague Relations cases
Servant Leader and collaborative partner across teams
Positively engaging with teams and communities (customers)
Pharmacy background/knowledge
Rx operating systems and training
Certified RX Technician
Immunizer
Talent Pipeline and succession management/planning
#1 district in the region YTD for customer service, operational excellence, and colleague metrics.
Influenced achieving highest completion of Cross -Trained Immunizing managers and SMITs in region.
Impacted previous Engagement survey response in region at 94% completion.
Led our district to support SM's to 0% Overdue in LearnFS- From 113 colleagues originally.
Nationally Certified Pharmacy technician cPHT
Apha Certified Immunizer