Danielle Persinger
Covington
Summary
Dynamic Pharmacy Technician with extensive experience at CVS Pharmacy, adept at optimizing workflows and ensuring compliance with HIPAA regulations. Proven problem-solver skilled in processing medication orders and managing insurance billing. Recognized for delivering exceptional customer service while maintaining a clean and organized work environment.
Overview
24
24
years of professional experience
Work History
Pharmacy Technician
Pure Pharmacy
01.2025 - Current
- Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
- Assisted pharmacists with inventory management, ensuring stock levels met demand.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to comply with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Pharmacy Technician
Extended Pharmacy
08.2024 - 12.2024
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
CVS Pharmacy
07.2017 - 06.2024
- Operated dispensing equipment and managed medication labeling for optimal accuracy.
- Supported medication therapy management by collecting patient information and verifying prescriptions.
- Collaborated with team members to streamline workflow and enhance service delivery effectiveness.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
Stay at Home Mom
Self
01.2002 - 06.2017
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Covington High School
Covington, IN05-2001
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Processing payments
- Interpreting and processing medication orders
- Healthcare regulations
Timeline
Pharmacy Technician
Pure Pharmacy
01.2025 - Current
Pharmacy Technician
Extended Pharmacy
08.2024 - 12.2024
Pharmacy Technician
CVS Pharmacy
07.2017 - 06.2024
Stay at Home Mom
Self
01.2002 - 06.2017
Covington High School