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Danish Fayaz
Performance Specialist
Srinagar
Summary
Performance Specialist with a strong background in optimizing workflows, improving operational efficiency, and driving data-based decisions. Skilled in performance analysis, process optimization, and strategic execution with a proven ability to adapt to evolving project needs. Recognized for fostering collaboration, delivering consistent results, and maintaining a results-driven, reliable approach that contributes to organizational success.
Overview
6
6
years of professional experience
Work History
Performance Specialist
Catchpoint
10.2024 - Current
- Drive end-to-end web performance analysis using Catchpoint Synthetic and Real User Monitoring tools to enhance system reliability and optimize user experience across global regions.
- Collaborate closely with engineering, product, and client success teams to diagnose complex performance issues spanning DNS, network latency and rendering layers, ensuring faster triage and resolution.
- Design and implement custom Playwright-based testing setups and API integrations to simulate user journeys and proactively detect performance degradations.
- Conduct regular performance reviews and trend analysis, identifying long-term patterns and recommending optimization strategies that improve overall service delivery.
- Lead data analysis initiatives, transforming large-scale monitoring datasets into actionable insights for stakeholders to support strategic decision-making and capacity planning.
- Coordinate internal knowledge-sharing and training sessions to upskill team members on advanced monitoring techniques, automation workflows, and root-cause analysis methodologies.
- Partner with enterprise clients to communicate findings, present performance reports, and ensure alignment with their business and technical goals.
Associate Technical Services Engineer
Catchpoint
07.2023 - 10.2024
- Served as the primary technical point of contact for top enterprise clients across Media, E-commerce, Finance, IaaS, and SaaS sectors, ensuring seamless platform adoption and continued customer satisfaction.
- Partnered with Sales and Account Management teams to support pre- and post-sales engagements, providing technical expertise that directly contributed to client retention and revenue growth.
- Delivered end-to-end onboarding, configuration, and optimization support to help customers effectively utilize Catchpoint’s performance monitoring and observability solutions.
- Proactively identified opportunities for product enhancement and workflow optimization based on client feedback and usage analysis, influencing product roadmap discussions.
- Managed ongoing technical support and troubleshooting, ensuring mission-critical systems remained stable and performant.
- Collaborated with cross-functional teams to resolve complex incidents involving APIs, JavaScript execution, network performance, and Selenium-based test automation.
- Leveraged REST APIs, browser automation frameworks, and performance monitoring tools to validate, analyze, and optimize customer test setups.
Intern-Systems Engineer
Venture Control Systems
09.2019 - 05.2020
- Helped customers with the setup of their control systems.
- Understanding customers needs and relaying it to the engineering team for upgradation of Control systems
- Troubleshooting issues related to network communications between systems.
- Conducted system testing and validation procedures, ensuring compliance with established quality standards and protocols.
Education
Bachelor of Technology -
IUST
04.2001 -
Skills
Performance Analytics & Monitoring
Interests
Timeline
Performance Specialist
Catchpoint
10.2024 - Current
Associate Technical Services Engineer
Catchpoint
07.2023 - 10.2024
Intern-Systems Engineer
Venture Control Systems
09.2019 - 05.2020
Bachelor of Technology -
IUST
04.2001 -