Danish Shaikh

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

• Oversaw daily operations to ensure high levels of productivity.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Responsible for handling closing shift and cash management.