Danish VK
Malappuram
Summary
Certified Application Support Engineer with over 4 years of experience in L2/L3 support for cloud-native and security-focused platforms. Expertise in managing Azure environments and troubleshooting enterprise-grade applications. Proven track record of ensuring high availability and maintaining security compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cloud Support Engineer
Tata Consultancy Services (TCS)
01.2024 - Current
Client : WSP
- Performed maintenance tasks such as patching and system upgrades on various clouds.
Applications Support Specialist
Tata consultancy Services
08.2020 - 01.2024
Client : Walgreens Boots Alliance
- Provided L2/L3 support for production applications, ensuring smooth and efficient operation
- Applications Supported: SAP Customer Data Cloud (CDC): Managed and resolved complex issues related to user authentication, data privacy, and consent management
- Fastly CDN: Optimized content delivery performance, troubleshooting caching and latency issues to ensure high availability and rapid content delivery
- Imperva Web Application Firewall (WAF): Mitigated security threats, ensuring robust protection for web applications against attacks
Education
Post Graduation - MCA -
Mar Athanasios college of engineering
Kothamangalam, Kerala05.2019
Degree - BSC CS -
Sullamussalam science College
Areakode, Malappuram05.2016
Higher Secondary - CS -
Subulussalam HSS
AreakodeSkills
- Cloud & DevOps: Azure (IAM, VNets, NSG, Storage, VM, App Services), Azure CLI, Azure Monitor, Azure
Backup - Infrastructure as Code: Terraform, ARM Templates (basic)
- OS & Scripting: Linux (basic admin, cron, file systems), Bash, PowerShell
- Networking: DNS, CDN (Fastly), WAF (Imperva), VPNs, Load Balancer (basic)
- Monitoring & Security: Azure Security Center, Log Analytics, Imperva WAF
- Others: SAP Customer Data Cloud (CDC), HTML/CSS, Core Java
Hobbies & Interests
- Travel
- Badminton
- Movies
Languages
- Malayalam
- English
- Hindi
Certification
- Azure Administrator Associate Az-104
- Azure Fundamentals Az-900
Timeline
Cloud Support Engineer
Tata Consultancy Services (TCS)
01.2024 - Current
Applications Support Specialist
Tata consultancy Services
08.2020 - 01.2024
Post Graduation - MCA -
Mar Athanasios college of engineering
Degree - BSC CS -
Sullamussalam science College
Higher Secondary - CS -
Subulussalam HSS
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