Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dannie Noel Jones

McCordsville

Summary

Dedicated customer service associate experienced in resolving inquiries and enhancing satisfaction. Skilled in critical thinking and communication, consistently contributing to team initiatives that improve service delivery and operational efficiency.

Overview

3
3
years of professional experience

Work History

Quality and Intake Control Specialist

Secured Tech Solutions
Fortville, IN
09.2025 - Current
  • Monitored compliance with security protocols and procedures to ensure operational integrity.
  • Assisted in the development of control systems to enhance data accuracy and reliability.
  • Conducted regular audits to identify discrepancies and improve process efficiency.
  • Collaborated with team members to support incident response and resolution efforts.

Bakery Customer Service Associate

Meijer
McCordsville, IN
11.2024 - Current
  • Assisted customers with product inquiries and resolved issues efficiently.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained stock levels and organized merchandise displays effectively.
  • Collaborated with team members to enhance customer service initiatives.

Team Member Associate

Crew Car Wash
McCordsville, IN
03.2023 - 09.2024
  • Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
  • Trained new staff on best practices for car wash procedures and safety protocols.
  • Implemented process improvements that enhanced workflow efficiency and reduced service time.
  • Monitored inventory levels, coordinating with suppliers to maintain adequate stock of cleaning supplies.

Education

High School Diploma -

Mt Vernon Highschool
Fortville, IN
05-2025

Skills

  • Data entry accuracy and attention to detail
  • Intake processing and documentation review
  • Quality assurance and compliance adherence
  • Strong written and verbal communication
  • Customer service and client interaction
  • Critical thinking and problem-solving
  • Time management and multitasking

Timeline

Quality and Intake Control Specialist

Secured Tech Solutions
09.2025 - Current

Bakery Customer Service Associate

Meijer
11.2024 - Current

Team Member Associate

Crew Car Wash
03.2023 - 09.2024

High School Diploma -

Mt Vernon Highschool
Dannie Noel Jones