Danveer Paul
Fatehgarh Churian
Summary
Dynamic and results-driven Future Cruise Sales Associate with a proven track record at Royal Caribbean International. Excelled in upselling and promotional support, boosting sales volume through innovative strategies. Renowned for exceptional customer service and adept at financial records oversight, fostering trust and satisfaction. Skillfully balanced enthusiastic engagement with professional acumen to surpass sales targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Future Cruise Sales Associate
Royal Caribbean International
Miami
03.2019 - Current
- Answered customer inquiries regarding product features, pricing, and availability.
- Processed credit card transactions quickly and securely.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Developed trusting relationships with customers by making personal connections.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
St. Francis Convent School
Fatehgarh Churian03-2006
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Financial records analysis
- Payment processing
- Financial records oversight
Affiliations
I am a nature lover and I enjoy hiking.
Languages
Punjabi
First Language
English
Advanced (C1)
C1
Accomplishments
- I am nominated as empoyee of the month several times in my current job position.
Certification
- I have completed leadership Trainings like ALPS 2.0 and Train the trainer.
Timeline
Future Cruise Sales Associate
Royal Caribbean International
03.2019 - Current
- I have completed leadership Trainings like ALPS 2.0 and Train the trainer.
High School Diploma -
St. Francis Convent School
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