Daphney Dsouza
Bengaluru
Summary
At HabitNu, I excelled as a Lead Data Analyst and QA Automation Engineer, leveraging Java and Selenium to enhance data quality management. My proactive collaboration and innovative test automation solutions significantly improved system reliability. Skilled in both technical and teamwork dynamics, I consistently delivered results beyond expectations, embodying a blend of analytical prowess and cooperative spirit.
Overview
5
5
years of professional experience
Work History
Lead Data Analyst |QA Automation Engineer
HabitNu
05.2019 - Current
- Designing and developing test automation scripts.
- Using test automation guidelines.
- Researching issues in software through testing.
- Collaborating with QA Analysts and Software Developers to develop solutions.
- Working on Report Building manually
- Identifying opportunities for test automation and implementing solutions.
- Participating in the review and analysis of system specifications.
- Providing feedback on usability and functionality.
- Writing clear and concise test plans and test cases for automated tests.
- Executing and maintaining automated regression test suites.
- Investigating and reproducing reported defects.
- Collaborating with manual testing teams for comprehensive test coverage.
- Keeping up-to-date with industry best practices and advancements in test automation.
Customer Support Executive
Mphasis
09.2013 - 08.2016
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
Education
M.Tech in Computer Science - Computer Science And Programming
Sahyadri College of Enginnering And Management
Mangalore, India08.2018
Skills
- Data Quality Management
- Java
- Selenium
- TestNG
Timeline
Lead Data Analyst |QA Automation Engineer
HabitNu
05.2019 - Current
Customer Support Executive
Mphasis
09.2013 - 08.2016
M.Tech in Computer Science - Computer Science And Programming
Sahyadri College of Enginnering And Management
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