Gifted professional with drive to provide remarkable service. True people person skilled in resolving issues and understanding importance of corporate branding. Several years driving growth and brand recognition for major hotel chains.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Hotel Manager
Forest club
Gorkhpur
03.2024 - 02.2026
Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Maintained high standards of quality control, hygiene, health and safety.
Handled guest complaints professionally and efficiently.
Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
Monitored customer feedback surveys and took appropriate action based on results.