Summary
Overview
Work History
Education
Skills
Timeline
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Darci Wilson

Elkhart,In

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

21
21
years of professional experience

Work History

Office Manager

Arc American Inc
10.2012 - 07.2025
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Monitored front areas so that questions could be promptly addressed.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Internet Sales Agent

Flair
01.2005 - 01.2009
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Established and maintained e-commerce website to promote and sell products.
  • Utilized various analytics tools to track customer behavior and optimize website layout.
  • Researched and developed new products to meet customer demands.
  • Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
  • Monitored trends in online retail to identify new opportunities for growth.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Managed financial tracking, inventory coordination and social media marketing.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.

Education

High School Diploma -

Goshen High School
Goshen, IN

Skills

  • At Flair I received the products, cleaned /wiped them down
  • Took pictures
  • Listed them for sale online
  • After the sale I packaged and shipped
  • I did a little bit of everything at ARC, from answering the phone, buying everything for the main office and all of the surrounding offices, to helping order food for the office weekly Purchasing and stocking the kitchen down to lending a hand to cleanup a flooded bathroom I also assisted with data entry for the fleet management team The end of my time with ARC I sold all of their overstock tools, and fleet vehicles on E Bay and Facebook Marketplace

Timeline

Office Manager

Arc American Inc
10.2012 - 07.2025

Internet Sales Agent

Flair
01.2005 - 01.2009

High School Diploma -

Goshen High School

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Darci Wilson