Dareian Orozco
Martinsville,IN
Summary
Proven Online Grocery Associate at Walmart, excelling in customer engagement and order accuracy. Achieved consistent quality goals, enhancing shopping experience through expert navigation and efficient online order processing. Demonstrated exceptional complaint resolution skills, ensuring customer satisfaction and timely delivery.
Overview
6
6
years of professional experience
Work History
Online Grocery Associate
Walmart
02.2023 - 12.2024
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Electronics Sales Associate
Walmart
01.2019 - 10.2021
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Checked to see if requested items were available from store's inventory.
- Applied knowledge of electronics products to educate prospects and customers.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Skills
- Customer engagement
- Complaint resolution
- Order accuracy
- Delivery organization
- Online order processing
Timeline
Online Grocery Associate
Walmart
02.2023 - 12.2024
Electronics Sales Associate
Walmart
01.2019 - 10.2021
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