DARIAN CHARO
Hobart
Summary
Results-driven individual skilled in coordinating insurance authorizations and delivering compassionate patient care. Recognized for exceptional verbal and written communication, with a focus on improving client satisfaction and operational workflows.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Prior authorization department
Neurological institute and specialty centers
Merrillville
09.2025 - Current
- Managed phone communications to ensure efficient handling of inquiries.
- Coordinated with insurance companies to secure authorization for CT, PET, MRI, EMG, and EEG scans.
- Delegated fax tasks to streamline administrative processes.
Universal Banker II
Centier Bank
Hobart
07.2022 - 09.2025
- Welcome clients, and manage phone inquiries.
- Handle deposit and withdrawal transactions.
- Perform audits on teller drawers, vaults, and cash machines.
- Conduct branch alarm testing.
- Train new tellers.
- Provide referrals for CDs, IRAs, new accounts, and mortgages.
Patient Care Specialist
Advanced Pain Care
Hobart
05.2021 - 06.2022
- Greeted patients and addressed telephone inquiries.
- Recorded patient vitals, medical histories, and updated charts.
- Managed pre-certifications and prior authorizations.
- Provided operating room technician support.
- Verified insurance coverage and processed billing and medical records.
Assistant Manager
Claire’s Boutique
Merrillville
08.2020 - 05.2021
- Supervised daily store operations, including opening and closing procedures for optimal functionality.
- Handled register reconciliation and balancing to uphold financial integrity.
- Executed ear piercings, ensuring compliance with health standards.
- Provided exceptional customer service, actively assisting with sales inquiries.
Patient Care Assistant
St. Mary Medical Center
Hobart
09.2018 - 08.2020
- Ensured cleanliness of patient rooms and bedding for optimal comfort.
- Assisted with meal service, including tray setup and pickup.
- Supported patients with personal care needs, including restroom use and showers.
- Facilitated bedtime routines to enhance patient safety and comfort.
Resident Care Assistant
Brookdale Senior/Assisted Living
Valparaiso
06.2016 - 09.2018
- Maintained cleanliness by cleaning resident rooms and changing linens regularly.
- Performed laundry duties, including washing and folding, to support residents' needs.
- Served meals while setting up and clearing dining areas to enhance dining experience.
- Supported residents in personal care and bedtime routines for overall well-being.
Education
Phlebotomy Technician -
Medical Career Academy
Highland, IN01-2019
Clinical Concentration
Ivy Tech College
Valparaiso, IN01-2017
High School Diploma -
Chesterton High School
Chesterton, IN01-2016
Skills
- Medical billing
- Insurance authorization
- Financial auditing
- Customer relationship management
- Time management skills
- Compassionate care approach
- Verbal and written communication
- Resident service delivery
Certification
Indiana certified nursing assistant License, 2015 (inactive)
Timeline
Prior authorization department
Neurological institute and specialty centers
09.2025 - Current
Universal Banker II
Centier Bank
07.2022 - 09.2025
Patient Care Specialist
Advanced Pain Care
05.2021 - 06.2022
Assistant Manager
Claire’s Boutique
08.2020 - 05.2021
Patient Care Assistant
St. Mary Medical Center
09.2018 - 08.2020
Resident Care Assistant
Brookdale Senior/Assisted Living
06.2016 - 09.2018
Phlebotomy Technician -
Medical Career Academy
Clinical Concentration
Ivy Tech College
High School Diploma -
Chesterton High School