Darpan Gonbare
Mumbai
Summary
I'm a Focused Assistant Supervisor with offering expertise in inspecting, testing and quality monitoring of product materials. Demonstrated success in upholding standards, monitoring day to day workflow and promoting production excellence. Experienced in producing detailed reports and maintaining thorough records.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Content Quality - Assistant Supervisor
Believe Digital Pvt Ltd
Mumbai
04.2021 - Current
- Managing and monitoring the day-to-day Music catalog of Venus Content Operations
- To lead the CRBT (ringtone) Business and Team at Believe Music
- Informing all internal team about new release with metadata and all content information (cover, audio, video and metadata etc.)
- Informing all external clients about new release ingestion and termination
- Getting the content for all radio platforms in the desired radio platform format and send to relevant team members to send mail manually to the radio station
- Metadata compilation for Television and Public performance platform in the desired format and send to relevant team members
- Solving any Query on ingestion and termination requested by Venus Business team or DSPs
- Verified accuracy of incoming product to ensure quality standards were met.
- Prepared reports summarizing quality assurance activities and results.
Trust and Safety Operations- TikTok (India)
Bytedance India Technology Pvt Ltd
Mumbai
02.2019 - 04.2021
- To moderate INDIAN community content with specific guidelines framed for India market
- Maintain high standards by achieving 97% plus accuracy and maintain AHT
- To understand various aspects of creativity with respect to various genres, Comedy, political, Romance etc
- Always try to moderate content within the legal and technical boundaries
- To moderate User Rating and check for User Generated Content (UGC) ratio
- Push Notification content moderation for user retention.
Executive - Digital Services
V2 Solutions Pvt Ltd
Navi Mumbai
04.2017 - 02.2019
- To moderate still and motion pictures
- Understand policies and copyrights for stock industry globally
- Closely monitor the SL data and take necessary actions when required.
Associate (Reliance Jio)
Wipro India Limited
Mumbai
03.2016 - 04.2017
- To help customers with payment solutions
- Handle Inbound and outbound calls
- Maintain high quality standards through the process
- To understand digital payment solutions and its requirements for markets like India.
Campus Reporter (Photo Content Moderator)
Dainik Pudhari
Mumbai
07.2014 - 08.2015
- To report and collect newsworthy articles for educational beat
- Moderate photo content for news articles and media E-library
- Visit and analyze campus events for news articles
- To work closely with state education officials and other PR departments.
Education
MACJ (Masters Degree in Communication And Journalism) -
Mumbai University
Mumbai03-2017
BMM (Bachelor of Mass Media) - Journalism
Mumbai University
Mumbai03-2015
Skills
- Performance Monitoring
- Schedule Management
- Coaching and Mentoring
- Stakeholder Management
- Can assist and manage a Team with effective and healthy work production
- Hold strong knowledge about floor decorum and ethics
- Healthy experience of handling shrinkage and attrition ratio, Service level data and Average Handling Time minimization
- Knowledge of MS Excel, can manage excel sheets, productivity data like SL reports, team data and attendance trackers etc
Certification
- Giving and Receiving Feedback
- Music Licensing
- Music Law - Recording, Management, Rights, and Performance Contracts
- Youtube Certification (YT Music Rights Management, YT Asset Monitisation, YT Content Ownership and YT Music Certification)
General Qualification
SSC + HSC (Science Vocational)
Personal Information
Date of Birth: April 19, 1993
Marital Status
Married
Other Work Experience
- Assistant Director of Photography with Vedh Media Event Management (2016)
- Voice over artist All India Radio (Mumbai) Voice Over for the show 'Coffee House' on Asmita Vahinee (2015)
Ideology Of Life
Be Creative - Be Real
Activities
- Active voluntary member of the organization 'Sea Cadet Corps' (SCC) from the year 2004-2011
- Under training for 'National Cadet Corps' (NCC)
- Active voluntary member of National Service Scheme (NSS)
Hobbies and Interests
- Writing Poems
- Short Stories
- Features
- Creating and Editing Film Strips (still pictures + motion pictures)
- Narration
- Voice Over
- Anchoring
- Learn, Guide and Teach
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Content Quality - Assistant Supervisor
Believe Digital Pvt Ltd
04.2021 - Current
Trust and Safety Operations- TikTok (India)
Bytedance India Technology Pvt Ltd
02.2019 - 04.2021
Executive - Digital Services
V2 Solutions Pvt Ltd
04.2017 - 02.2019
Associate (Reliance Jio)
Wipro India Limited
03.2016 - 04.2017
Campus Reporter (Photo Content Moderator)
Dainik Pudhari
07.2014 - 08.2015
MACJ (Masters Degree in Communication And Journalism) -
Mumbai University
BMM (Bachelor of Mass Media) - Journalism
Mumbai University
- Giving and Receiving Feedback
- Music Licensing
- Music Law - Recording, Management, Rights, and Performance Contracts
- Youtube Certification (YT Music Rights Management, YT Asset Monitisation, YT Content Ownership and YT Music Certification)
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