Darren Rumple
Indianapolis
Summary
Dynamic HVAC Technician with a strong work ethic and proven customer service skills at Peterman Brothers. Expert in technical troubleshooting and system efficiency, enhancing client satisfaction through effective communication. Recognized for fostering long-term relationships and delivering prompt, professional service, contributing to repeat business opportunities. Skilled in building good relationships with customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HVAC Technician
Peterman Brothers
Greenwood, IN
10.2020 - 03.2022
- Learned to troubleshoot HVAC system malfunctions and identify solutions.
- Supported team in performing routine inspections on heating and cooling units.
- Collaborated with senior technicians to understand system operations and efficiency improvements.
- Gained experience using hand tools and diagnostic equipment for HVAC repairs.
- Documented service reports detailing repairs and maintenance performed on HVAC systems.
- Participated in training sessions to develop technical knowledge of HVAC technologies.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Lawn Care Technician
Experigreen Lawn Care
Indianapolis, IN
02.2019 - 08.2020
- Operated and maintained lawn care equipment, ensuring optimal performance and safety standards.
- Applied fertilizers and pesticides according to best practices, enhancing lawn health and appearance.
- Assessed customer lawns, providing tailored recommendations for maintenance and improvements.
- Educated clients on proper lawn care techniques, fostering long-term relationships and satisfaction.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
Education Mentor
Damar Services Inc.
Indianapolis, IN
05.2013 - 01.2019
- Guided individuals in developing personal and professional skills through tailored mentorship programs.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Assisted mentees in developing self-confidence and positive self-image.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Collaborated with teams to assess needs and implement effective support strategies for diverse populations.
- Evaluated progress of mentees, providing constructive feedback to foster growth and accountability.
Education
No Degree - General Studies
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Mooresville High School
Mooresville, IN05-2010
Skills
- Technical troubleshooting
- Customer service
- Heavy lifting
- System troubleshooting
- Heating systems
- Air conditioning
- Strong work ethic
- Equipment maintenance
- Effective leadership
- Role modeling
- Direct supervision
Accomplishments
- Achieved the most 5 star reviews over 2 month span for Peterman Brothers.
- Promoted to management before my 90 day probationary period was up at Damar Services
Certification
- EPA Certified
- CPR Certified
Timeline
HVAC Technician
Peterman Brothers
10.2020 - 03.2022
Lawn Care Technician
Experigreen Lawn Care
02.2019 - 08.2020
Education Mentor
Damar Services Inc.
05.2013 - 01.2019
No Degree - General Studies
Ivy Tech Community College of Indiana
High School Diploma -
Mooresville High School