A dynamic professional with over 20 years of proven success in the Recruitment Process Outsourcing (RPO) industry, focusing on both UK and US markets. Adept at driving operational excellence, recruitment strategy, and team leadership. Additionally, I have over 4 years of experience in the education industry, managing partnerships and student placements across multiple global regions. Recently relocated to Chandigarh due to family commitments, I am now seeking an exciting new venture to leverage my extensive industry knowledge and leadership expertise.
Overview
23
23
years of professional experience
Work History
Senior Vice President
Studywise International Private Limited
Ahmedabad
06.2020 - 10.2024
Company Overview: While working with Eximious Global, I took on the additional responsibility of developing and managing a sister company, Study Wise International
This company focuses on providing services to both B2B and B2C partners in the education industry
We established an exclusive regional partnership with leading UK universities, enabling us to facilitate student placements for further studies abroad
My role involved overseeing the operational, strategic, and partnership aspects of the business, ensuring that we effectively catered to the needs of students and our institutional partners
Through Study Wise International, I helped bridge the gap between aspiring students and global educational opportunities, fostering long-term collaborations and successful student journeys
Led the successful expansion of a new branch in Ahmedabad, dedicated exclusively to B2C operations
The branch provides comprehensive coaching for IELTS, TOEFL, Duolingo, and other English proficiency exams
This initiative aims to help students achieve required test scores and supports them through the application process to international institutions, enabling them to pursue higher education abroad
The branch plays a key role in guiding students from exam preparation to realizing their study abroad dreams
Successfully initiated partnerships with a few universities in the UK and spearheaded the expansion to cater to students across a diverse range of geographies
Currently, facilitating student placements for higher education in multiple countries, including the UK, USA, Canada, Germany, and Dubai, ensuring broad international opportunities for aspiring students
Successfully led and executed targeted digital media campaigns and HubSpot activities, achieving a substantial reach among the potential student audience
Expanded onsite collaborations with schools and colleges, ensuring a consistent and reliable student supply channel for study abroad placements
While working with Eximious Global, I took on the additional responsibility of developing and managing a sister company, Study Wise International
This company focuses on providing services to both B2B and B2C partners in the education industry
We established an exclusive regional partnership with leading UK universities, enabling us to facilitate student placements for further studies abroad
My role involved overseeing the operational, strategic, and partnership aspects of the business, ensuring that we effectively catered to the needs of students and our institutional partners
Through Study Wise International, I helped bridge the gap between aspiring students and global educational opportunities, fostering long-term collaborations and successful student journeys
Senior Vice President
Eximious Global Private Limited
Ahmedabad
01.2020 - 10.2024
Company Overview: I served as Operations Manager, where I was responsible for overseeing and managing the entire operations for Recruitment Process Outsourcing (RPO) clients in both the US and UK markets
My role involved handling end-to-end operations, ensuring client satisfaction, and streamlining processes to meet recruitment goals
I successfully managed a staff of approximately 120 employees, monitoring their day-to-day activities and driving productivity
By implementing performance strategies and maintaining operational efficiency, I ensured optimal service delivery, contributing to client retention and overall business growth
With extensive experience in the Recruitment Process Outsourcing (RPO) industry, I progressed from Operations Manager to Vice President, and later to Senior Vice President
In these leadership roles, I oversaw and managed large-scale RPO operations for clients in the US and UK markets
As Vice President, I was responsible for strategic planning, client relationship management, and driving operational excellence, while leading teams of over 120 employees to achieve key business objectives
Upon promotion to Senior Vice President, my role expanded to include broader organizational leadership, where I focused on business growth, financial management, and process innovation across the company
I led cross-functional teams, fostered client partnerships, and implemented strategic initiatives that enhanced service delivery and business profitability
My commitment to optimizing recruitment processes, maintaining high client satisfaction, and leading continuous improvement initiatives has driven both team and organizational success
I served as Operations Manager, where I was responsible for overseeing and managing the entire operations for Recruitment Process Outsourcing (RPO) clients in both the US and UK markets
My role involved handling end-to-end operations, ensuring client satisfaction, and streamlining processes to meet recruitment goals
I successfully managed a staff of approximately 120 employees, monitoring their day-to-day activities and driving productivity
By implementing performance strategies and maintaining operational efficiency, I ensured optimal service delivery, contributing to client retention and overall business growth
Recruitment Partner
AP Staffing
Ahmedabad
02.2008 - 12.2018
As a recruitment Leader I was responsible to oversee end-to-end recruitment operations for a portfolio of clients, ensuring seamless delivery of talent acquisition solutions
This role demands a strategic thinker with the ability to manage large-scale recruitment projects across diverse sectors while building strong relationships with key stakeholders
My position required comprehensive knowledge of recruitment practices in the US/UK, including various market trends, as well as the use of technology to streamline hiring processes
Operations Manager
Interactive Manpower Solutions
Ahmedabad
12.2004 - 12.2007
Began my career with IMS as a Recruitment Consultant for a UK healthcare agency
Later transitioned to US recruitment within the same company, continuing as a Recruitment Consultant
Demonstrating consistent performance, I was promoted to Team Manager, and subsequently elevated to the role of Operations Manager
In this role, I oversaw recruitment processes and ensured operational excellence
Currently, as the Group Training Head for US recruitment, I lead efforts in conducting campus drives across India, focusing on recruiting fresh graduates from various fields
My team and I were responsible for training these recruits to align with the specific needs of US recruitment processes
Subject Matter Expert
Wipro
Mumbai
01.2002 - 12.2004
I began my professional career with Wipro as an Associate, where I consistently delivered high performance, resulting in a promotion to Team Leader
In this role, I led a team to achieve operational targets and optimize performance
My dedication and expertise led to further elevation as a Subject Matter Expert (SME), where I provided in-depth knowledge and guidance on process improvements and complex issues
With a proven track record in leadership, performance management, and process enhancement, I have built a strong foundation in driving results and developing teams
Group Head of Human Resources at Informatics International Limited /Informatics Private Limited/Informatics Agrotech LtdGroup Head of Human Resources at Informatics International Limited /Informatics Private Limited/Informatics Agrotech Ltd
Senior Operations Engineer at Thomson Reuters International Service Private LimitedSenior Operations Engineer at Thomson Reuters International Service Private Limited
Technology Business Systems Consultant at Wells Fargo International Solutions Private LimitedTechnology Business Systems Consultant at Wells Fargo International Solutions Private Limited