Darshan D - Senior Associate Specialist: Service Design - NTT India GDC Private Limited

Summary

Proven team member and Business analyst, adept at enhancing client satisfaction and driving project completion at NTT India GDC Private Limited. Excelled in team leadership and delivering projects on time and within scope. Collaborated effectively across teams, significantly contributing to complex project successes without exceeding a single numerical percentage.

Overview

3

years of professional experience

Work History

Senior Associate Specialist: Service Design

NTT India GDC Private Limited

07.2021 - Current

Engaged in client calls to gather the requirements
Delivered completed project features to regional stakeholders.
Successfully completed multiple projects on time and within scope.
Conducted end-to-end testing for projects in which I was actively involved
Facilitated daily stand-up meetings within the team using Jira for project tracking.
Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Hands-on experience with Power BI for data collection and analysis.

Education

MBA - Business Analytics

M.S.Ramaiah University of Applied Sciences

Bengaluru, India

04.2001 -

Skills

Team Leadership

Performance monitoring

Team Supervision

Data Analysis

Client Engagement

Software

SQL

MS Excel

MS Powerpoint