Darshan Hegde
Process specialist (Accountant)
Summary
Experienced accounting professional with a strong focus on analytical and technical skills. Seeking an A+ position in the accounting field to contribute to company profitability. Looking for a stable and well-established organization in the finance industry. Over 8.6+ years of experience in Order to Cash (O2C) processes, including cash application, invoicing, collections, and cash management. Currently serving as a Process Specialist at Infosys BPM Ltd since June 2020, successfully managing accounts receivables. Prior experience includes working as a Financial Associate III at EIT Service India Pvt Ltd for 1.5 years and as an Advance Associate at Xchanging India Pvt Ltd for 1.2 years. Also gained valuable experience as an Account Assistant at Sanz Construction India Pvt Ltd for several months. Demonstrated expertise in O2C processes and actively contributed to process transitions and training initiatives throughout career.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Process Specialist in Accounts Receivables
Infosys BPM Ltd
06.2020 - Current
- Good Operational Experience in Order to Cash (O2C) in cash application, Invoicing and Collections
- I am part of the transition time for current project (Preparation of SOP, and take Approval from Clint)
- Train for new joiners and stabilized the process
- Daily extraction of cash data from bank website and proper application by invoice to customer accounts
- Cash application process: Involves allocation of different mode payment made by Customer to the invoices open in Customer account
- Plan and co-ordinate and perform daily operations relating to accounts Receivables, to successfully fulfill quality requirements within the TAT and to meet the Service Level Agreement (SLA)
- Ensuring an atmosphere of team spirit, co-operation, and knowledge sharing
- Posting customer's payments in timely and perfect manner
- Raising deductions to the customer accounts for the claiming customers
- Payment adjustments, Refunds, and credits to customer accounts
- To resolve customer queries on invoices, payments received
- To follow up on Mail Queries and resolve it within stipulated time
- Collecting remit details for collector and clear all internal request like collection team and recording reporting team
- Escalate unresolved cash and unapplied cash items to cash application manager
- Reconciliation of the bank statement with ERP
- To contact the bank for more information about the customer and to clear the unidentified payments
Financial Associate III, AR
EIT Service India Pvt Ltd
02.2019 - 06.2020
Advance Associate
Xchanging India Pvt Ltd
11.2016 - 01.2018
Account Assistant
Sanz Construction India Pvt Ltd
06.2014 - 01.2015
Education
Bachelors' degree (B. Com) -
Govt First Grade College
Skills
SAP
Accomplishments
- Received I-start Award for the year 2022-23 for stellar performance.
- Won Spot award to appreciate exemplary performance.
- Won Individual extra miler Award for exemplary performance.
Personal Information
Date of Birth: 10/10/92
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Roles And Responsibilities
- Daily extraction of cash data from bank website and proper application by invoice to customer accounts.
- Involves allocation of different mode payment made by Customer to the invoices open in Customer account.
- Plan and co-ordinate and perform daily operations relating to accounts Receivables.
- Ensuring an atmosphere of team spirit, co-operation, and knowledge sharing.
- Posting customer's payments in timely and perfect manner.
- Raising deductions to the customer accounts for the claiming customers.
- Payment adjustments, Refunds, and credits to customer accounts.
- To resolve customer queries on invoices, payments received.
- To follow up on Mail Queries and resolve it within stipulated time.
- Collecting remit details for collector and clear all internal request like collection team and recording reporting team.
- Escalate unresolved cash and unapplied cash items to cash application manager.
- Reconciliation of the bank statement with ERP.,
- To contact the bank for more information about the customer and to clear the unidentified payments.
- Managed the Reconciliation, Accounting, Dashboard Creation (PPT), TAT Adherence, Reporting Documentation & others.
- Posted journal entries; ensured all invoices are properly coded, approved and processed.
- Maintaining general ledger including adjusting entries & month end close.
- Good self-management (Attendance/Break Management/Adherence/AHT/Wrap).
- PC literate with good system navigation skills., Attention to details is key., Good problem solving and analytical skills.,
- Team handling, resolving the team issue, and solving the escalation from customer.
- Helping day to day collection activities of Refund and Write off.,
- Working with customer and collection team clear the aged deduction invoice.
- Worked on collection team to collecting WHT Certificate for clear the customer residual account.
- Reducing customer open payments/credits using open invoice and residual invoice.
- Help to clear residual payment on customer account Using Ageing invoice clearing.
- Working with treasury team to clear IC Payment sitting aged unknown payments account.
- Working to GL Team for month end activities.
- Worked with Banking team for missing local payment and informed to local controller.
- Validate all invoices on a daily basis.
- To check the price and freight & Tax and contact details on the invoice.
- Sending invoices to customers for payment processing.
- Issuing the credit memos with Manager approval based on the customer request Like Return goods by customer.
- To follow up the customers for due payments.
- Working on customer email queries.
- Keep an accurate record of client accounts and outstanding balances., Receive, sort, and track incoming payments.
- Address and solve client questions and issues.
- Securely handle client data and payment information.
- Working on Ageing report.
- Working on the credit memos/Debit memos for price adjustments and share with the customer.
- Providing all information to customer which he requested to process the payment.
Timeline
Process Specialist in Accounts Receivables
Infosys BPM Ltd
06.2020 - Current
Financial Associate III, AR
EIT Service India Pvt Ltd
02.2019 - 06.2020
Advance Associate
Xchanging India Pvt Ltd
11.2016 - 01.2018
Account Assistant
Sanz Construction India Pvt Ltd
06.2014 - 01.2015
Bachelors' degree (B. Com) -
Govt First Grade College
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Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation