Darshan Pathak

Managed and grew a portfolio of top restaurant partners within a defined territory, contributing directly to market expansion and revenue growth.

• Prospected, pitched, and onboarded new restaurants onto the platform, accelerating local supply and meeting customer demand.
• Built and maintained strong relationships with restaurant owners and decision-makers to drive platform adoption, upsell marketing solutions, and increase order volume.
• Analyzed restaurant performance data to recommend operational improvements and promotional strategies, improving partner retention and GMV.
• Collaborated with cross-functional teams (e.g., operations, account management, marketing) to ensure seamless partner experience and issue resolution.
• Achieved and exceeded monthly sales targets, contributing to a YoY growth in partner base and regional revenue.

• Sales Leadership: Take charge of the sales team and guide them in achieving sales targets. Provide mentorship, training, and support to enhance their sales skills and performance.
• Business Development: Identify new business opportunities and potential clients within the target market. Develop and implement strategies to expand the company's customer base and increase revenue.
• Customer Relationship Management: Build and maintain strong, long-lasting relationships with existing clients. Understand their needs, address inquiries, and ensure high levels of customer satisfaction.
• Sales Strategy: Develop and execute sales plans and strategies to achieve company objectives. Analyze market trends, competitor activities, and customer feedback to refine the sales approach.
• Sales Presentations: Conduct persuasive sales presentations to potential clients, showcasing Microorbit Consulting Services' offerings and demonstrating how they meet client needs.
• Service Excellence: Ensure that the service provided to customers meets or exceeds their expectations. Implement service improvement initiatives and maintain high-quality service standards.
• Cross-Selling and Upselling: Identify opportunities to cross-sell and upsell additional services to existing clients. Present tailored solutions based on their requirements.

• Sales and Upselling: Actively promote Etech's products and services to customers. Identify opportunities to upsell or cross-sell additional products based on the customer's needs and preferences.
• Order Processing: Handle customer inquiries related to product/service orders, pricing, and delivery status. Process orders accurately and efficiently.
• Issue Resolution: Address and resolve customer complaints, concerns, or issues promptly and effectively. Ensure customer satisfaction and retention through proactive problem-solving.
• Product Knowledge: Develop a strong understanding of Etech's offerings, features, and benefits. Demonstrate expertise when discussing products with customers.
• Sales Targets: Meet and exceed assigned sales targets and KPIs. Strive to achieve and surpass monthly and quarterly sales quotas.

• Prospecting: Reach out to potential clients through phone calls, emails, and other communication channels. Initiate contact to introduce Collabera's offerings and understand the client's needs and requirements.
• Product Knowledge: Develop a comprehensive understanding of Collabera's products, services, and solutions. Be able to effectively communicate their features, benefits, and value proposition to potential clients.
• Consultative Selling: Adopt a consultative approach to sales. Understand the client's pain points, challenges, and objectives, and offer tailored solutions that address their specific needs.
• Relationship Building: Nurture relationships with prospects and clients. Maintain regular follow-ups to build trust, address inquiries, and keep them informed about new offerings and updates.

• Sales and Business Development: Actively identify and pursue new business opportunities within the assigned territory or market segment. This involves prospecting potential clients, understanding their needs, and promoting Collabera's products and services.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with existing clients. Ensure customer satisfaction by addressing their inquiries, resolving issues, and providing timely support.
• Account Management: Handle multiple client accounts and oversee the entire sales process, from lead generation to contract negotiation and closing deals. Implement strategies to upsell and cross-sell services to existing clients.
• Market Analysis: Stay informed about industry trends, market conditions, and competitors' activities. Utilize this knowledge to develop targeted sales strategies and position Collabera as a leading service provider.
• Achieving Sales Targets: Set and achieve sales targets and KPIs (Key Performance Indicators). Monitor sales metrics and prepare regular reports to track progress and performance.

• Sales and Lead Generation: Actively prospect and generate new leads. Follow up on leads from various sources and convert them into potential customers.
• Product Knowledge: Develop a deep understanding of Webmyne Systems' products and services. Demonstrate a strong ability to explain their features, benefits, and value proposition to potential customers.
• Consultative Selling: Adopt a consultative sales approach to address customer needs effectively. Provide tailored solutions and recommendations based on the customer's specific requirements.
• Relationship Building: Build and maintain strong, long-lasting relationships with customers. Ensure excellent customer experience and satisfaction throughout the sales process.