Darshan Pathak
Provisioning Specialist
Vadodara
Summary
Dynamic professional with a strong focus on provisioning and adept at managing resources and systems to ensure seamless operations. Recognized for exceptional team collaboration and adaptability, consistently meeting evolving demands while achieving outstanding results. A reliable, goal-driven individual committed to delivering impactful outcomes in fast-paced environments.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Provisioning Specialist
HUDL India
06.2022 - Current
- Proactively identified potential bottlenecks in the workflow, implementing corrective measures as needed.
- Handled escalations from customers regarding provisioning concerns, working closely with other departments to resolve issues quickly.
- Coordinated with sales and support teams to ensure smooth handoff of clients during the provisioning process.
- Delivered outstanding service levels by addressing client inquiries promptly and accurately throughout the provisioning process.
- Conducted thorough quality checks on provisioned items, maintaining a high level of accuracy and minimizing errors.
- Troubleshot issues related to service activation or product functionality, providing prompt resolutions for client satisfaction.
- Maintained a keen eye for detail, ensuring that all provisioned items met client specifications and quality standards.
Senior officer
Anand Rathil
12.2020 - 05.2022
- Working as a senior officer. Coordinating with clients and vendors, and maintaining reports for every month.
- Maintaining daily reports and support for clients and vendor queries.
Education
Bachelors of Management Studies - Finance
Viva college
Virar01-2017
Post Graduated - Finance
GICED Mumbai university
Mumbai01-2021
High School Diploma -
Utkarsha Junior College
Mumbai, India 04.2001 -
Skills
Rapid skill acquisition
Responsive to new challenges
Effective team collaboration
Willingness to consider new ideas
Effective communication
Remote troubleshooting
Timeline
Provisioning Specialist
HUDL India
06.2022 - Current
Senior officer
Anand Rathil
12.2020 - 05.2022
High School Diploma -
Utkarsha Junior College
04.2001 -
Bachelors of Management Studies - Finance
Viva college
Post Graduated - Finance
GICED Mumbai university