Darshan S
Vellore
Summary
Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant Intern
VIT guest house
Vellore
2024.01 - 2024.05
- Assisted with daily operations such as filing documents, typing reports, preparing correspondence and organizing supplies.
- Addressed customer complaints in a timely manner while ensuring their satisfaction.
- Assisted guests with check-in and check-out procedures, including verifying identification and processing payments.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Front Desk Agent Trainee
Radisson blu
Pondicherry
2022.12 - 2023.01
- Tracked inventory levels of supplies needed at the front desk such as brochures, maps, pens.
- Responded promptly to customer inquiries regarding services available at the hotel or local area via telephone or email.
- Contacted housekeeping or maintenance staff to report room or building issues.
Front Office Trainee
ITC Grand chola
Chennai
2022.09 - 2022.09
- Responded to emergency situations in accordance with company policy.
- Created detailed reports regarding guest complaints or compliments.
- Supported front desk team members during peak hours or when needed.
Education
Hotel and Motel Management
VIT
Vellore TamilNadu2024-07
Skills
- Guest Relations
- Credit and cash payments
- Front Office Support
- Problem-solving skills
- Front Desk Management
- Basic computer skills
- Transportation information
Affiliations
- Leadership in Student Organizations: “President, Hotel Management Club — Led a team of 20 students in organizing industry guest lectures and networking events, balancing academic responsibilities with leadership duties.”
- Community Engagement: “Volunteer, Local Food Bank — Regularly volunteered on weekends, distributing food to those in need while managing academic workload and part-time employment.”
- Professional Organizations: “Active member of the Hospitality Management Association, participating in conferences and workshops to stay current with industry trends while managing other responsibilities.”
Timeline
Front Desk Assistant Intern
VIT guest house
2024.01 - 2024.05
Front Desk Agent Trainee
Radisson blu
2022.12 - 2023.01
Front Office Trainee
ITC Grand chola
2022.09 - 2022.09
Hotel and Motel Management
VIT
Similar Profiles
Jaden StanislausJaden Stanislaus
Manager at The Tree House (Guest House)Manager at The Tree House (Guest House)
Isata KabbaIsata Kabba
Sous Chef at The Blair House/President's Guest HouseSous Chef at The Blair House/President's Guest House
ABDELKARIM ELHASSANIABDELKARIM ELHASSANI
Manager at Guest House Riad Lorchidée SPAManager at Guest House Riad Lorchidée SPA