Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
OperationsManager
Darshan S

Darshan S

Operations Manager
Mysore,KA

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

Reliable Operations Manager with over Number years of experience in bookkeeping, payroll and financial management. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Resourceful and methodical self-starter.

Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Advanced Operations Manager offering over Number years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.

Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.

Veteran Job Title with top-level skills in Skill. Likeable personality and customer-focused background coupled with expertise in Area of expertise. Ready to tackle new challenges and build success with exciting organization.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
3
3
Certifications

Work History

Operations Manager

Wipro Limited
Mysore, Karanataka
02.2019 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Prepared annual budgets with controls to prevent overages.
  • Identified procedure or process changes required to improve performance and productivity.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Increased profit by streamlining operations.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
  • Reviewed operations reports to understand numbers and trends.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Advanced productivity KPIs to achieve key business goals and objectives.

Technical Support Engineer

Wipro Limited
Mysore, Karnataka
02.2016 - 02.2019
  • Served as primary point of contact for support relating to owned solutions and products.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Performed root cause analysis of reported issues to enact corrections.
  • Maintained response times to support business continuity.
  • Communicated with stakeholders to share critical technical information and deliver project updates.
  • Researched new tactics to better hone responses and shorten remediation times.
  • Provided guidance on installing and integrating new hardware components and software to remote clients.
  • Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Met with team personnel to share details of discovered issues and recurrent custom complaints.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Documented faults and bugs for referral to development staff for use in updates.
  • Rolled out software updates and applied server patches to thwart threats from penetrating networks.
  • Retained existing clients and developed Number new accounts by extending high quality and efficient support service.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Configured hardware, devices and software to set up work stations for employees.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Helped streamline repair processes and update procedures for support action consistency.

Technician

Kaynes Technology
Mysore, Karnataka
02.2015 - 12.2015
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Executed diagnostics, troubleshooting and evaluations on Type equipment.
  • Enhanced manufacturing processes, reduced waste and enhanced quality.
  • Implemented, configured and optimized safety standards.
  • Performed routine maintenance for manufacturing operations.

Education

Diploma In Computer Science And Engineering - Engineering Technology

Vidya Vikas College of Engineering
Mysore
04.2012 - 04.2015

Skills

    Management information systems

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Accomplishments

  • Increased company savings by Number% through corporate consensus-building and cross-functional geographical team coordination and development.

Certification

6-Sigma

Timeline

ITIL-4

04-2021

Lean projects -5

04-2021

6-Sigma

04-2020

Operations Manager

Wipro Limited
02.2019 - Current

Technical Support Engineer

Wipro Limited
02.2016 - 02.2019

Technician

Kaynes Technology
02.2015 - 12.2015

Diploma In Computer Science And Engineering - Engineering Technology

Vidya Vikas College of Engineering
04.2012 - 04.2015
Darshan SOperations Manager