DARSHAN SHANBHAG
MUMBAI
Summary
Detail-oriented individual well-known for improving opportunities at local restaurants. Sharp and well-trained in opening and closing procedures. Pursuing an Assistant Restaurant Manager position where attention to detail and exemplary service skills will be appreciated. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Assistant Restaurant Manager
BLABBER ALL DAY (BOMBAY VINTAGE HOSPITALITY)
MUMBAI
06.2022 - Current
- Assisted in recruiting, training, and scheduling staff members.
- Provided leadership and direction to restaurant employees.
- Monitored customer service standards and took corrective action when needed.
- Supervised food preparation, ordering of supplies, and inventory control.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Promoted special events or discounts to increase sales volume.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Reviewed employee performance data regularly to identify areas needing improvement.
Food and Beverage Supervisor
CHIN CHIN CHU
MUMBAI
09.2019 - 06.2022
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
- Trained new hires in proper food handling techniques and safety regulations.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
Senior Captain
GLOCAL JUNCTION ( FOODLINK INDIA HOLDINGS PVT. LTD)
MUMBAI
05.2018 - 09.2019
- Supervised coworkers and provided exemplary and memorable service to guests.
- Checked areas available to guests to ensure cleanliness and appropriate set up.
- Collaborated with team on upcoming event timelines, dates and required equipment.
Restaurant Captain
MATAHAARI ( B&R LEISURE PVT. LTD)
MUMBAI
06.2016 - 05.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Restaurant Captain
THE BAR STOCK EXCHANGE
MUMBAI
11.2014 - 06.2016
- Greeted and welcomed guests to the restaurant.
- Assigned duties to wait staff and ensured they were completed in a timely manner.
- Ensured all health and safety regulations were adhered to at all times.
- Maintained an efficient system for taking orders, preparing food, delivering beverages, processing payments.
- Developed strategies for increasing customer satisfaction ratings through improved service delivery methods.
Steward
PIZZA BY THE BAY (MARS ENTERPRISES)
MUMBAI
04.2012 - 11.2014
- Maintained clean and orderly appearance throughout dining area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supported serving staff in delivering accurate and well-presented food orders.
- Greeted guests with friendliness and professionalism.
Steward
STATUS VEG RESTAURANT
MUMBAI
03.2011 - 04.2012
- Maintained a clean, safe, and organized work environment.
- Followed all company guidelines related to food safety standards during operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
DON BOSCO HIGH SCHOOL
SIRSI , KARNATAKA02-2011
Skills
- Budget Administration
- Inventory Control
- Shift Management
- Menu Planning
- POS System Knowledge
- Customer Assistance
- Guest Relations
- Staff Assessment
- Performance Improvement
- Training and Mentoring
- Sales and Marketing
Timeline
Assistant Restaurant Manager
BLABBER ALL DAY (BOMBAY VINTAGE HOSPITALITY)
06.2022 - Current
Food and Beverage Supervisor
CHIN CHIN CHU
09.2019 - 06.2022
Senior Captain
GLOCAL JUNCTION ( FOODLINK INDIA HOLDINGS PVT. LTD)
05.2018 - 09.2019
Restaurant Captain
MATAHAARI ( B&R LEISURE PVT. LTD)
06.2016 - 05.2018
Restaurant Captain
THE BAR STOCK EXCHANGE
11.2014 - 06.2016
Steward
PIZZA BY THE BAY (MARS ENTERPRISES)
04.2012 - 11.2014
Steward
STATUS VEG RESTAURANT
03.2011 - 04.2012
High School Diploma -
DON BOSCO HIGH SCHOOL
Similar Profiles
Jagroop SinghJagroop Singh
Chef at Bombay vintageChef at Bombay vintage
Rukshana ShresthaRukshana Shrestha
Customer Service Representative at Bombay VintageCustomer Service Representative at Bombay Vintage
THEO SIMON PAUL KTHEO SIMON PAUL K
EXECUTIVE CHEF at SARVAA & BOMBAY COFFEE HOUSEEXECUTIVE CHEF at SARVAA & BOMBAY COFFEE HOUSE