Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DARSHAN SINGH

Mumbai

Summary

Dynamic integration leader with extensive experience at GrayQuest Finance, driving successful fintech projects. Expert in product and API integration, I excel in cross-functional collaboration and stakeholder management. Proven track record in enhancing system scalability and performance, while mentoring teams to achieve project goals efficiently.

Overview

7
7
years of professional experience

Work History

Lead Manager – Integrations

GRAYQUEST FINANCE
Mumbai
10.2024 - Current
  • Leading end-to-end integration projects for fintech platforms, ensuring seamless alignment with business goals.
  • Collaborating with cross-functional teams and external vendors to define and implement technical specifications.
  • Resolving technical challenges during integration, and overseeing successful testing and deployment.
  • Maintained a working knowledge of current industry trends and developments relevant to the team's area of responsibility.
  • Monitored sales productivity, communicated performance to associates and motivated associates to achieve full potential.
  • Ensuring compliance, system security, and performance optimization across integrations.
  • Led team to implement financial strategies and improve operational efficiency.
  • Developed training programs to enhance employee skills and knowledge in finance.
  • Managed client relationships, ensuring timely communication and satisfaction with services.
  • Facilitated regular team meetings to discuss progress, challenges, and solutions.
  • Coached team members on problem solving techniques enabling them to identify root causes quickly.

Senior Manager

GRAYQUEST FINANCE
Mumbai
07.2023 - 10.2024
  • Spearheaded planning, design, and execution of product integrations, with a focus on scalability, performance, and compatibility.
  • Managed multiple integration workstreams and resource allocation across timelines.
  • Authored technical documentation, and maintained audit-ready records.
  • Acted as a key liaison between the product, tech, and business teams to align project deliverables.
  • Managed cross-functional teams to streamline project execution and resource allocation.
  • Developed comprehensive financial plans aligning with company objectives and market trends.
  • Conducted risk assessments to identify potential vulnerabilities in financial operations.
  • Analyzed financial data to drive informed decision-making across departments.
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Created detailed reports on project progress for senior management review.
  • Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
  • Coordinated with IT department to implement new technologies and systems enhancements.
  • Managed crisis situations, implementing contingency plans to minimize impact on operations.
  • Implemented process improvements to increase operational efficiency and reduce costs.

Product – Senior Engineer

SIMPL
07.2022 - 07.2023
  • Owned the roadmap and implementation for PayLater and Pay-in-3 integrations across partner merchants.
  • Delivered enhancements based on client feedback and system performance insights.
  • Performed data analysis, transaction monitoring, and UAT testing for production releases.
  • Provided documentation and post-integration support to internal and external stakeholders.
  • Led cross-functional teams to design and implement innovative engineering solutions.
  • Implemented rigorous testing protocols to ensure product reliability and compliance with industry standards.
  • Facilitated the transition of projects from concept to production, ensuring seamless integration and operational efficiency.
  • Communicated with clients and coworkers about analysis results.
  • Conducted analyses addressing failure, reliability or yield improvement.
  • Formulated plans using detailed drawings.
  • Created accurate project specifications, documenting in technical manuals.
  • Avoided data loss by creating back-ups of programs.
  • Calibrated technical equipment.
  • Generated engineering documentation and oversaw design projects.

Analyst – Payment Systems

INFIBEAM AVENUES (CCAvenue)
04.2020 - 07.2022
  • Oversaw payment gateway stability through system monitoring, testing, and maintenance.
  • Coordinated with engineering teams for the resolution of production incidents and upgrades.
  • Validated end-to-end connectivity across staging and production environments.
  • Supported deployment cycles and performed root-cause analysis for transaction issues.

Integration Engineer

INFIBEAM AVENUES (CCAvenue)
04.2018 - 04.2020
  • Managed technical onboarding of online merchants for CCAvenue payment solutions.
  • Provided integration assistance and post-deployment support using SQL and internal tools.
  • Diagnosed and resolved integration bugs, improving merchant onboarding turnaround time.
  • Designed integration solutions for payment processing systems at leading e-commerce platform.
  • Collaborated with cross-functional teams to streamline data exchange processes.

Education

Bachelor of Science -

Mumbai University
Mumbai, India

Skills

  • Product & API Integration
  • Project & Stakeholder Management
  • System Scalability & Compatibility
  • Technical Documentation & Specifications
  • Fintech & Payment Gateway Expertise
  • SQL & Data Analysis
  • UAT & Production Support
  • Cross-functional Collaboration
  • Software Testing & Troubleshooting
  • Client Onboarding & Presales Support
  • Team leadership
  • Client support
  • Quality control management
  • Team building & leadership
  • Mentoring and coaching
  • Task prioritization
  • Multitasking Abilities
  • Plan projects

Languages

  • English (Fluent)
  • Hindi (Native)

Timeline

Lead Manager – Integrations

GRAYQUEST FINANCE
10.2024 - Current

Senior Manager

GRAYQUEST FINANCE
07.2023 - 10.2024

Product – Senior Engineer

SIMPL
07.2022 - 07.2023

Analyst – Payment Systems

INFIBEAM AVENUES (CCAvenue)
04.2020 - 07.2022

Integration Engineer

INFIBEAM AVENUES (CCAvenue)
04.2018 - 04.2020

Bachelor of Science -

Mumbai University

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