Darshan Venkatesh

- Developed campaign dashboards for Clover Capital Advance, a Fiserv product assisting small merchants with loans and value-added services.

- Enhanced dashboards to align with stakeholder requirements, emphasizing monthly transaction data for loan processing and Credit Balance Remaining (Payback Amount).

- Created an analytical model to monitor Point of Sale (POS) machine deployments and corresponding revenue generation among merchants.

- Implemented a solution using Excel Reports to enable swift access to funds from deposited checks, contingent upon risk criteria, thereby increasing adoption rates for Immediate Funds and enhancing customer engagement.

- Dashboards were created on Book of Work and Project Pipelines for the entire Data Analytics Project as a PMO responsibility.

- Led Access Management initiatives across the EMEA region.

- Utilized SharePoint and eRooms for efficient Data Management.

- Implemented Agile Methodologies for project execution.

- Conducted biweekly CRAB calls to facilitate smooth Change Management.

- Produced CR Ageing Reports to monitor project progress.

- Managed Resource Allocation using the Clarity Tool.

- Approved synopsis & SOWs for upcoming projects.

- Organized international open houses to promote knowledge sharing.

- Enhanced Power BI Dashboards for clients, aiding business development and analytical storytelling.

- ILM is an education initiative firm which aids/inspires every school/college student to experience a career that establishes their personal career pathway with a better decision.
- As a Business Developer, I was involved in generating leads of all IB & IGCSE schools.
- Planned strategically to pitch the proposal to clients.
- Amended the business model to increase productivity by 30%.
- Received commendation on successfully closing a phase-2 deal with Stonehill International School.

- Analysed sale and applicants trends and revenue opportunities, led a team of marketing executives, drove hardcore sales, and recovered the loan application documentation from the applicants.
- Data mined applicants' previous credit behaviour and gave an outcome based on the assessment.
- Involved in solution services for the projects based on their monthly data and outcome.
- Achieved a CAD (Credit Assessment Decision) progression certificate up to 40,000 AUD, meeting all the specified targets.

- Audited invoices that were raised by a team to ensure they were on par with the invoiced amount.
- Involved the team in bi-monthly project trend analysis, break-even analysis, and cost-benefit analysis.
- Managed a database of all the accruals of an employee which was necessary for the forecast in the consecutive months.
- Provided attention to detail as this was a critical activity.
- Coordinated with the clients in case of any discrepancies with the amount and documented the monthly prospectus of the taxpayer's behavior for a better flow of the process.

- Handled all the pension related queries addressed by the customers of British Telecom
- Mentored new joiners to the process and handled their escalations from time to time.
- Aided the deployment of a training application ('Neuro Language') launched. Helped teammates by training, completing the skill soft modules, SIPOC, HLPM and few other related statistics
- Processed orders received via e-mail, calls or voice messages and took responsibility in the Payroll, Finance and Accounting team as well. Since it was a pilot process with Accenture