Experienced HR Business Partner adept at driving company growth and productivity through strategic talent acquisition and implementation of modern workforce policies. Possesses a deep understanding of industry best practices, including Organization Design and Change Management, Workforce Management, and Total Rewards. Committed to optimizing organizational efficiency and cultivating a positive work environment that attracts and retains top talent.
Spearheading innovative recruitment strategies to attract top talent for SaaS, HoReCa marketplace, and logistics and supply chain sectors, emphasizing diversity and a seamless onboarding experience that aligns with business objectives
Designing & managing comprehensive compensation programs, including variable pay, benefits packages, & ESOPs & ensuring alignment with business metrics, competitive positioning in the market
Developing & implementing targeted talent management programs such as individual development plans (IDPs), succession planning, employee engagement strategies to enhance retention & job satisfaction
Overseeing a structured performance appraisal process with regular reviews, ensuring employee goals align with organizational objectives and driving a culture of high performance
Serving as a key resource for resolving employee grievances, fostering a supportive work environment, implementing conflict resolution strategies to maintain employee morale and trust
Driving the incorporation of HR best practices throughout the organization, ensuring that excellence is a shared value across all business units and promoting a high-performance culture
Conducting exit interviews to analyze trends in voluntary resignations, collaborating with leadership to design targeted programs that address identified challenges & improve retention rates
Designing and implementing effective HR policies and processes, ensuring compliance with regulations, and actively participating in organizational development initiatives, including M&A activities, HR tech adoption, and leadership transitions
Staying updated with the latest HR trends and practices, fostering a culture of continuous learning within the HR team and across the organization to ensure strategic alignment with business goals
Facilitating cross-functional collaboration by partnering with business leaders to identify learning requirements and designing tailored training programs that enhance employee skills and drive organizational success
Implementing data-driven HR metrics to monitor key performance indicators, analyze workforce trends, make informed decisions that support strategic objectives & improve overall HR effectiveness
Ensured compliance with employment laws and regulations through thorough audits of policies, procedures, and documentation practices.
Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
Developed succession planning strategy to identify high-potential employees and prepare them for future leadership roles within the organization.
Promoted a culture of continuous improvement by facilitating cross-functional process review sessions resulting in streamlined workflows across departments.
Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
Enhanced employee retention through development and implementation of comprehensive onboarding program, resulting in reduced turnover rates.
Successfully executed organizational restructuring efforts, minimizing disruptions to operations while achieving desired headcount reductions.
Conducted thorough job analysis for key positions within the organization to improve job descriptions accuracy, aiding in better candidate selection during recruitment processes.
Led HR team in successfully completing company-wide performance management cycle, ensuring timely feedback and goal-setting for all employees.
Delivered cost savings through effective benefits administration, including vendor negotiations and optimization of plan offerings.
Assistant Director - HR Practice
Federation of Indian Chamber of Commerce & Industry (FICCI)
04.2020 - 11.2021
Spearheaded collaboration with industry leaders, think tanks, and training organizations to identify critical training needs, resulting in the development of customized solutions, including HR strategy and policy formulation
Led the training portfolio by launching innovative programs and driving the evolution of existing initiatives, ensuring continuous improvement and relevance in the HR training landscape
Served as the Single Point of Contact (SPOC) for all HR-related activities within the organization, including HR training and program development, enhancing organizational HR capabilities
Contributed to the preparation of business development proposals for FICCI's in-house Advisory Services, supporting expansion and strengthening client relationships
Coordinated with third-party training providers and internal experts to enhance knowledge management systems, ensuring comprehensive documentation and seamless expertise transfer
Acted as the backup for the HR Desk In-charge, managing HR operations and ensuring smooth continuity of HR activities during absences
Developed strong relationships with community partners to enhance up skilling and re skilling opportunities for professionals.
Research Associate
Indian Institute of Foreign Trade (IIFT)
06.2018 - 04.2020
Recognized for establishing the Management Research Department, with a strategic emphasis on HR policy development, competency enhancement, & performance analysis, driving organizational growth
Assisted the Chairperson of the Research Division in successfully closing key positions by shortlisting candidates, conducting Behavioral Event Interviews (BEI), and monitoring the onboarding process
Led the launch of IIFT's inaugural Employee Engagement Survey, identifying critical improvement areas (KIAs) and implementing actionable plans to ensure annual progress and closure
Developed a comprehensive Skill Matrix for all employees and created tailored Individual Development Action Plans (IDAPs), aligning with organizational goals and fostering employee growth
Managed over five consulting projects as a part of Program Management Office (PMO), monitoring the execution of high-stakes programs with exceptional stakeholder management & coordination
Monitored progress against project timelines, ensuring timely completion of deliverables while maintaining high-quality standards.
Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Assisted in the development of new research proposals, resulting in increased funding opportunities and project growth potential.
Presented research findings at industry conferences, increasing visibility for the organization.
Completed exhaustive research using databases, physical records, and digital resources.
Supported stakeholder engagement efforts through regular communication of research updates and findings.
Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
Assistant
Indian Institute of Foreign Trade (IIFT)
06.2017 - 05.2018
Played a pivotal role in the formation and development of the Regulatory Compliance Team for AACSB accreditation, ensuring alignment with international standards
Led the documentation and development of HR practices in accordance with AACSB guidelines, strengthening organizational compliance and operational excellence
Managed and optimized the Learning and Development pathway for employees and staff, driving skill enhancement and career growth
Initiated and implemented the 'Experiential Learning' program for newly recruited research associates, fostering practical learning and integration into the organization
Assistant Professor
Teerthanker Mahaveer University, TMU
07.2014 - 01.2017
Created materials and exercises to illustrate application of course concepts.
Mentored students and communicated internship and employment opportunities.
Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.
Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
Contributed to campus activities to promote positive university image.
Expanded course offerings within the department by suggesting new electives based on emerging trends in academia.
Revised course objectives, course materials, instructional and assessment strategies for [Type] courses.
Education
Post Graduate Certification in HRM -
XLRI
MBA - HR & Marketing
NIT
Masters in Financial Management - Risk & Insurance
Banaras Hindu University
B.Com. - Accounts Hons.
Burdwan University
Skills
Strategic HR Leadership
Certification
2020, Strategic HR Business Partnership Certification, FICCI
Accomplishments
Lead Corporate Restructuring - Spearheaded HR framework during major reorganization, retaining 90% of top talent.
Employee Engagement Expert - Improved retention and satisfaction by designing and implementing focused engagement programs through introduction of HR Engagement Calendar.
Performance Management Pioneer - Initiated structured performance management system that improved feedback frequency and goal alignment, resulting in a 15% increase in employee satisfaction.
Head Customer Service | Key Accounts | at Adcount technologies Pvt Ltd (Supplynote)Head Customer Service | Key Accounts | at Adcount technologies Pvt Ltd (Supplynote)