Darshana Singh

• · Taking complete ownership for a portfolio of accounts – Standard and High Value
  advertisers
  · Reviewing every account in the portfolio in complete detail to understand the current level
  of performance
  · Engaging with advertisers/in-country Account Manager to understand their advertising
  goals and expectations from the program
  · Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and
  when necessary
  · Flawlessly executing end-to-end ad optimization, liaising with key internal and external
  stakeholders
  · Analyzing account performance against key metrics to identify, recommend and implement
  optimization solutions to increase efficiency and meet clients’ KPIs
  · Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering
  and analyzing data at account/campaign/industry level
  · Monitoring and communicating campaign progress through regular, in-depth activity
  reports and insights, using this knowledge as a basis for future campaigns
  · Working with Account Management, Sales & Marketing and Product teams to identify and
  solve issues blocking advertiser performance
  · Identifying opportunities to improve Amazon Advertising’s product based on customer
  feedback, data analysis, and feature gaps with competitive products

* I have been handling German clients in the financial field.

* Working on excel to making data base and keep track.

* Processing orders and Managing estimated delivery of product is met.

* I have been coordinating with Transport service provider and warehouses.

*Analyzing payment report and history of customer

* Critically analyzing problem of customer and solving problem within a given time frame.

* On call support as well as email support to the end clients.

* Focused Individual with highly developed understanding of German language and culture. Skilled in quickly solving problems of customers.