Customer Support Executive
Spectra Technovision
02.2024 - 09.2024
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Managed customer service effectiveness by monitoring performance and assessing metrics.
- Listened to customer's questions and concerns to provide answers or responses
- Improved customer satisfaction by efficiently addressing and resolving queries, concerns and complaints
