Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Accomplishments
Timeline
Generic

Darshan Sainatha Jadhav

Bangalore

Summary

Experienced professional with a strong track record in Program Management, Sales, Product Improvement, Customer Service, and Team Management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager Sales/Associate Program Manager

OLA Electric
Bangalore
07.2023 - 04.2024
  • Managed 5 diverse sales lines: EV Insurance, Renewals, Extended Warranty, Health Insurance, and Customer Support (CRM); also responsible for Social Media platform (ORM).
  • Conducted research to identify and resolve drop-off rates, resulting in a 20% penetration increase by expanding insurer presence on the platform.
  • Implemented strategies to enhance business operations
  • Coordinated stakeholder collaboration to ensure timely task completion for process improvement.
  • Prepared and submitted sales reports, effectively leading the sales cycle to achieve departmental objectives.
  • Enhanced customer satisfaction and attained sales objectives by strategically implementing innovative strategies.

Team Leader Sales

OLA Electric
Bangalore
04.2022 - 06.2023
  • Managed diverse sales lines such as EV Insurance, Renewals, Extended Warranty, Health Insurance, and Customer Support (CRM), while also handling the Social Media platform (ORM).
  • Led daily operations, established KRA/KPI metrics, and communicated sales targets to the team.
  • Monitored team performance and revenue generation, ensuring deadlines were met.

Assisted Sales Representative

OLA Electric
Bangalore
03.2020 - 04.2022
  • Led lead generation initiatives and offered sales assistance for BNPL and OLA Money SBI credit card sales
  • Developed personalized sales strategies, managed customer grievances, and enhanced knowledge of products.

AR Associate

Omega Health Care
Bangalore
08.2019 - 01.2020
  • Delivered exceptional service to insurance clients in the United States for a US-based company.
  • Interacted with US insurance clients and achieved maximum efficiency in closing claim cases within the deadline.
  • Managed international outbound calls and consistently enhanced product knowledge.

Education

Bachelor of Commerce Degree - Accounts And Commerce

Bangalore University
Bangalore, India
06-2019

Skills

  • Product Improvement
  • User and Market Research
  • Product and service knowledge
  • Team Management
  • Strategic Planning
  • Stakeholder Management
  • Effective communication and teamwork
  • Creative problem-solving and time management
  • Operations Management
  • Data-Driven Decision Making
  • Office Applications: Microsoft Office, PowerPoint Presentations, Excel, Word

Languages

English
First Language
Hindi
Proficient (C2)
C2
kannada
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Certification

  • Have been certified with Specified Person (SP) Insurance certificate.
  • Have been certified with Sales and Product Improvisation.
  • Association for Project Management (APM)

Accomplishments

  • Have been awarded by stakeholders for significantly decreasing drop-off rates, increasing revenue, and enhancing marketing penetration.
  • Have been recognized for my contributions to team success and adaptability to change in product improvement and service.
  • Have received multiple awards for top performance and consistently exceeding sales targets.

Timeline

Assistant Manager Sales/Associate Program Manager

OLA Electric
07.2023 - 04.2024

Team Leader Sales

OLA Electric
04.2022 - 06.2023

Assisted Sales Representative

OLA Electric
03.2020 - 04.2022

AR Associate

Omega Health Care
08.2019 - 01.2020

Bachelor of Commerce Degree - Accounts And Commerce

Bangalore University
  • Have been certified with Specified Person (SP) Insurance certificate.
  • Have been certified with Sales and Product Improvisation.
  • Association for Project Management (APM)
Darshan Sainatha Jadhav