DARSHI TRIVEDI

November 2022 - May 2023 (Outsourced staff - QUESS operations.)

• Coordinated daily office operations and maintained efficient workflow.
• Outward remittance in the trade finance department.
• Knowledge of all A1 transactions (Advance and Direct).
• Checking of document compliance.
• Processing of Pacs.008 and Pacs.009 error-free, both A1 and A2, for all clients on a timely basis.
• Name screening of documents received from branches, and refer to compliance for relevant matches.
• Checking and making of swift messages received from correspondent banks.
• Knowledge of MT199 and MT299 messages.
• Handling emails and solving queries received from the branch.
• Ensuring the timely closure of outstanding Bills of Entry pertaining to our AD in the IDPMS portal for all the clients.
• Handling UAT for any new banking application before it goes live.
• Provided on-site implementation and go-live support in Hong Kong for a new system launch, ensuring seamless operations and effective user adoption for the local office.