Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Interests
Personal Information
Timeline
Generic

DARSHIL SHAH

ANTIMKUMAR
AHMEDABAD

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.

Overview

12
12
years of professional experience

Work History

Branch Manager

The Kalupur Commercial Co Operative Bank Limited
New Ranip Branch
04.2024 - Current
  • I have Joined Branch At Business Mix of Rs. 102.45 Cr Which comprises of Total Advances of Rs. 31.06 Cr and Total Deposits of Rs.71.06 Cr.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within community or region served.
  • Examined customer loan applications for loan approvals and denials.
  • Complied with regulatory guidelines and requirements.

Assist. Manager at Audit and Inspection Department

The Kalupur Comm Co Op Bank Ltd
Head Office
7 2023 - 03.2024
  • Developed strong working relationships with staff, fostering positive work environment.
  • Managing concurrent Audit of 27 Branches and 6 departments of Head Office.
  • Checking of compliances of replies of Concurrent audit and Correspondence of concurrent audit report closure to branches.

Worked at Forex Department Head Office

The Kalupur Commercial Co Op Bank Ltd
Head Office
04.2023 - 07.2023
  • Filed and maintained export documentation to preserve accurate records.
  • Export Bills Scrutinizing, lodgment, Realization, and providing different Services to Export Customers of department of bank
  • Disbursement of Pre-Shipment and Post shipment Finance to customers
  • Overdue follow-up of Customers' pre-shipment and Post shipment finance.
  • EDPMS Follow-up activity
  • AD Code certificate issuance of different ports.

Bank Branch Manager

The Kalupur Comm Co Op Bank Ltd
Varachha Road Branch Surat
04.2022 - 03.2023
  • Handling Business Mix of 163 Crore Of Varachha Road Branch Out of Which 118.00 Cr is Advances and 45.00 Cr Deposits.
  • Maintained friendly and professional customer interactions.
  • Boosted sales and customer loyalty
  • Resolved various issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Gathered and reviewed customer feedback to improve operations.
  • Engaged employees in business processes with positive motivational techniques.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Examined customer loan applications for loan approvals and denials.
  • Complied with regulatory guidelines and requirements.

Bank Branch Manager

The Kalupur Comm. Co. Op. Bank Ltd.
Nava Vadaj Ahmedabad
04.2019 - 03.2022
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Examined customer loan applications for loan approvals and denials.
  • Assessed employee performance and developed improvement plans.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.

Assistant Manager

The Kalupur Comm. Co Op Bank Ltd.
S M Road Branch
09.2016 - 03.2019
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintain Branch Operation as Assistant Branch Manager and Worked as Second line After Branch Manager.
  • Worked as Authorization Staff in Advances Department
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

Front Office Assistant

The Kalupur Comm Co Op Bank Ltd.
Nava Vadaj Branch
11.2012 - 08.2016
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions and scheduled appointments.
  • Produced high-quality communications for internal and external use.
  • Worked As front desk office assistant in all Departments of Branch like Cash, Fixed Deposit Department Counter, Locker Operations, Counter Staff, And Also worked as Clerical in Advances Department in Branch.

Education

BBA - Finance

K S School Of Business Management
Ahmedabad
07.2007 - 2010.06

MBA - Finance

K S School Of Business Management
Ahmedabad
07.2010 - 2012.06

Certified Credit Officer - Professional Bank Credit Management Exam

Indian Institute of Banking And Finance
Mumbai
09.2016 - 2016.09

CAIIB - Professional Banking Exam

Indian Institute of Banking And Finance
Mumbai
02.2024 - 02.2024

JAIIB - Professional Banking Exam

Indian Institute Of Banking And Finance
Mumbai
05.2013 - 2013.05

Advance Diploma In Urban Co Op Bank - Diploma Exam For Co Op Banking

Indian Institute Of Banking And Finance
Mumbai
06.2014 - 2014.06

KYC AML -

Indian Institute Of Banking And Finance
Mumbai
06.2013 - 2013.06

Certificate Course in Foreign Exchange - FEDAI Course

Indian Institute of Banking And Finance
Mumbai
08.2023 - 08.2023

Skills

Reporting familiarity

Business development expertise

Relationship building and management

Cash handling expertise

Customer service awareness

Staff Management

Key performance indicators

Product training

Employee Development

Loans

Strong team-builder

Goals and performance

Documentation

Business Development

Accomplishments

  • At S M Road Branch, As an Assistant Manager I have Canvassed 100 SB and Current A/cs. And Canvassed 10 Retail Loan A/cs Like Housing Loan Etc. Amt. to 2.5 Cr. From Personal Reference
  • In my duration from April 2019 to March 2022 Nava Vadaj Branch has Grown from Total Business Mix of Rs. 268.74 Cr to 335.75 Cr.
  • I Have Sanctioned and Disbursed 112 AGSY-2 and 55 AGSY-1 A/cs During Pandemics At Nava Vadaj Branch in F.Y 2020-2021.
  • I Have Sanctioned and Disbursed 30 Retail Loans in 3 Months Period during Loan Campaign in F.Y 2021-2022 and Nava Vadaj Branch Stood First in retail Category in Loan Campaign.
  • In Recent Loan Campaign in F.Y 2022-23, Varachha Road Branch, Surat Stood First in Business Loan 2nd Category i.e New borrowers Above 1.00 Cr up to 5.00 CR. In Which Our Branch has Sanctioned 5 A/cs where Sanction Amt. is 13.24 Crore and Disbursed 8.94 Crore with in Time Span of 3.5 Months.
  • I have won 2nd prize in Dalal-Street - the state level inter B -school event competition in advent 2012 in K.S. School of business management.
  • I have won the 2nd prize in portfolio game-2012 in K.S. School of business management
  • I have won 2nd prize in print –ad competition on black money- the state level inter B-school event competition in advent 2011 in K.S. School of business management

Software

Finacle

Languages

Gujarati
Advanced
Hindi
Upper intermediate
English
Upper intermediate

Interests

Listening to Songs

Reading

Personal Information

Date of birth : 23rd April 1990

Gender : Male

Religion : Hindu- Jain

Timeline

Branch Manager

The Kalupur Commercial Co Operative Bank Limited
04.2024 - Current

CAIIB - Professional Banking Exam

Indian Institute of Banking And Finance
02.2024 - 02.2024

Certificate Course in Foreign Exchange - FEDAI Course

Indian Institute of Banking And Finance
08.2023 - 08.2023

Worked at Forex Department Head Office

The Kalupur Commercial Co Op Bank Ltd
04.2023 - 07.2023

Bank Branch Manager

The Kalupur Comm Co Op Bank Ltd
04.2022 - 03.2023

Bank Branch Manager

The Kalupur Comm. Co. Op. Bank Ltd.
04.2019 - 03.2022

Assistant Manager

The Kalupur Comm. Co Op Bank Ltd.
09.2016 - 03.2019

Certified Credit Officer - Professional Bank Credit Management Exam

Indian Institute of Banking And Finance
09.2016 - 2016.09

Advance Diploma In Urban Co Op Bank - Diploma Exam For Co Op Banking

Indian Institute Of Banking And Finance
06.2014 - 2014.06

KYC AML -

Indian Institute Of Banking And Finance
06.2013 - 2013.06

JAIIB - Professional Banking Exam

Indian Institute Of Banking And Finance
05.2013 - 2013.05

Front Office Assistant

The Kalupur Comm Co Op Bank Ltd.
11.2012 - 08.2016

MBA - Finance

K S School Of Business Management
07.2010 - 2012.06

BBA - Finance

K S School Of Business Management
07.2007 - 2010.06

Assist. Manager at Audit and Inspection Department

The Kalupur Comm Co Op Bank Ltd
7 2023 - 03.2024
DARSHIL SHAHANTIMKUMAR