DARSHIT SINDHAVAD
warehouse InCharge and store manager balaxi pharmaceuticals limited
LUANDA,ANGOLA
Summary
Proven leader in warehouse and customer service management, excelling at Balaxi Pharmaceutical Limited with innovative inventory systems that enhanced efficiency. Skilled in inventory management and staff leadership, I significantly improved operational flow and customer satisfaction. Expert in warehouse logistics, adept at fostering team collaboration to exceed sales goals through strategic planning and exceptional service. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
13
13
years of professional experience
Work History
Warehouse Manager and Store Manager
Balaxi Pharmaceutical Limited
04.2017 - 06.2024
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Customer Service Executive
COGENT
06.2014 - 06.2016
Customer Service Executive
Mphasis BPO
11.2011 - 06.2014
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Investigated and resolved customer inquiries and complaints quickly.
- Met customer call guidelines for service levels, handle time and productivity.
- The strongest resumes use specifics to highlight your achievements. Consider adding numbers to show your impact. E.g., 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Education
Bachelor of Commerce, India -
Kalinga University
Raipur Chhattisgarh 07.2024 - 06.2016
Skills
Inventory Management
Warehouse Operations
Warehouse Logistics
Staff Management
Inventory and Stocking
Billing and Invoicing
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Bachelor of Commerce, India -
Kalinga University
07.2024 - 06.2016
Warehouse Manager and Store Manager
Balaxi Pharmaceutical Limited
04.2017 - 06.2024
Customer Service Executive
COGENT
06.2014 - 06.2016
Customer Service Executive
Mphasis BPO
11.2011 - 06.2014
Similar Profiles
Ernesto MbakiErnesto Mbaki
Data Entry Clerk at Balaxi Enterprise.Data Entry Clerk at Balaxi Enterprise.
Nitesh Kumar SenNitesh Kumar Sen
Officer-Quality Assurance (Vendor Management) at Puniska Healthcare Private Limited (Subsidiary of Amneal Pharmaceutical Private Limited)Officer-Quality Assurance (Vendor Management) at Puniska Healthcare Private Limited (Subsidiary of Amneal Pharmaceutical Private Limited)
Lucy Nyambura KinuthiaLucy Nyambura Kinuthia
Office Administrative Assistant at Transwide Pharmaceutical LimitedOffice Administrative Assistant at Transwide Pharmaceutical Limited