DASARI PAUL PRASHANTH
K.v. Rangareddy
Summary
Looking forward to a challenging environment, where I can refine my skill and expand my knowledge for the dynamic growth of the organization. To be a successful professional in a globally respected company and to achieve the objectives of the company with honesty and fairness and to continuously upgrade my knowledge and skills.
Overview
11
11
years of professional experience
Work History
Telecaller
Order Manzer
08.2023 - 06.2024
- Part time in Order Manzer as Telecaller
Telecaller
Edex Academy NZ Limited
01.2019 - 11.2022
- To attend the inbound and outbound calls , follow up on Enquiry and database
- Understand the student requirement and guide the student to the right program
- Generates Enquiries through social Media
- Enrolling students for right courses offered by the company
Customer Support Executive
Q Connect
02.2022 - 09.2022
- To attend the inbound calls of customers in banking sector and process the queries & requests to customer's satisfaction
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues
- Adherence to Information Security norms & quality process norms
- To be aware of and comply with any updates about the process
Family Business
01.2014 - 12.2018
- Taking care of Family Business
Education
Intermediate -
Sri Chaitanya junior college
01.2014
CBSE -
Sarathi School
01.2012
Skills
Goal-oriented, enthusiastic, and passionate
Creativity and simplification
Listen attentively, speak candidly, and treat others respectfully
Promptness and dedication to work
Handle multiple teams in a stressful environment
Stay connected to the details and audit frequently
Curious about new possibilities and act to explore them
Vocally self-critical
Excellent communication and interpersonal skills
Personal Information
- Date of Birth: 05/09/97
- Gender: Male
Languages
- English
- Hindi
- Telugu
Extracurricular Activities
Badminton Participated in inter school competitions
Timeline
Telecaller
Order Manzer
08.2023 - 06.2024
Customer Support Executive
Q Connect
02.2022 - 09.2022
Telecaller
Edex Academy NZ Limited
01.2019 - 11.2022
Family Business
01.2014 - 12.2018
Intermediate -
Sri Chaitanya junior college
CBSE -
Sarathi School
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