Datar Singh Bali
Sri Ganganagar
Summary
Dynamic HR Manager with extensive experience at Maruti Suzuki, excelling in employee training and performance tracking. Proven ability to enhance customer satisfaction through effective complaint resolution and team building. Adept at data reporting and promotional planning, driving business growth while fostering a motivated workforce. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
19
19
years of professional experience
Work History
HR Manager
SBS HERBAL Ltd
Sri Ganganagar
02.2025 - 06.2025
Assistant HR Manager
Ananta Medicare Ltd
Sri Ganganagar
01.2024 - 06.2024
HR Manager
Maruti Suzuki (Audi Motors Pvt. Ltd.)
Sri Ganganagar and Hanumangarh
04.2018 - 08.2023
- Second in line for showroom operation of MARUTI car dealership
- Responsible for recruitment, training, mentoring, grooming & developing of manpower
- All new joining of sales team will be part of his team for first 2 months
- Conducting weekly evaluations and training sessions at Dealership
- Tracking performance of sales manpower and handholding
- Assisting Sales Manager in day to day planning & operations
- MIS monitoring & trend analysis
- Responsible for tracking all defined parameter for excellence
- Monitoring monthly event Execution & compile report for SM.
- Incentive calculation & motivation of team.
- Customer Relationship Head
- Overall In-Charge of Customer Care Department
- Managing post sale/ service follow up
- Implementing policy & procedure for customer delight
- Complaint capturing & resolution
- Co-ordination with Senior Management
- MIS Reporting
- Monitoring on subordinates working(Tele callers)
- Lost analysis on monthly basis
- Customer engagement activities.
Sales and HR Admin Executive
Mcmillan Management Consulting for DU Telecom
Dubai
03.2016 - 09.2016
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule through calling and field marketing.
- Keeps management informed by submitting activity and results reports, such as daily call reports, Weekly and monthly work plans.
- Monitors competition by gathering current market place information on pricing, products, new products, delivery schedules, merchandising techniques, etc
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contributes to team effort by accomplishing related results as needed.
ADMINISTRATION
PERFECT EXCEL STUDIES PVT LTD
Sri Ganganagar
08.2015 - 12.2015
HR & ADMINISTRATION
SEA CATS SHIPPING AGENCIES & CONSULTANTS PVT LTD
Jamshedpur
01.2010 - 12.2014
- Human Resources-recruiting and training candidates, processing pay roll and report on employee performance
- Office and facilities management
- Clerical tasks-writing contracts using database
- Handling of mails, telephone calls and work according to it
- Looking after business operations and ways to improve business growth
SALES REPRESENTATIVE
ALKA DISRIBUTORS
Jamshedpur
01.2006 - 12.2009
- Displaying appropriately with proper signage and favorable shelf placement including setup, execution, fronting, facing, and rotating of the manufacturer’s products
- Giving advice and guidance on product selection to customers.
- Assisting the shoppers to find the brands and sizes they are looking for according to their requirements.
- Maintain an Awareness Of All Promotions And Advertisements.
Education
MBA - Human Resources Management
SURESH GYAN VIHAR UNIVERSITY
JAIPURSkills
- Product knowledge
- Customer service
- Team building
- Employee training
- Data reporting
- Complaint resolution
- Performance tracking
- Time management
- Promotional planning
- Product and service sales
- Post-sales support
- Staff training
- CRM proficiency
Languages
Language: English, Punjabi and Hindi
Accomplishments
Awarded by MARUTI SUZUKI INDIA LIMITED for HR Operations
Disclaimer
Datar Singh Bali
Timeline
HR Manager
SBS HERBAL Ltd
02.2025 - 06.2025
Assistant HR Manager
Ananta Medicare Ltd
01.2024 - 06.2024
HR Manager
Maruti Suzuki (Audi Motors Pvt. Ltd.)
04.2018 - 08.2023
Sales and HR Admin Executive
Mcmillan Management Consulting for DU Telecom
03.2016 - 09.2016
ADMINISTRATION
PERFECT EXCEL STUDIES PVT LTD
08.2015 - 12.2015
HR & ADMINISTRATION
SEA CATS SHIPPING AGENCIES & CONSULTANTS PVT LTD
01.2010 - 12.2014
SALES REPRESENTATIVE
ALKA DISRIBUTORS
01.2006 - 12.2009
MBA - Human Resources Management
SURESH GYAN VIHAR UNIVERSITY
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