DATTA SAI PRASAD SANNAYILA
Guntur
Summary
Dynamic Software Engineer with experience at Tech Mahindra, excelling in advanced technical support for AT&T projects.s. Proficient in Linux and SQL, I effectively resolved complex issues, enhancing system performance and ensuring seamless software deployments. Strong analytical skills and a commitment to customer satisfaction drive my success in delivering impactful solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Software Engineer
Tech mahindra
Hyderabad
12.2021 - Current
Project: IBM_ATT_TM_PAS_BOA.
Client: AT&T (IBM).
Role: Advanced Technical Support Analyst.
Environment: Linux, Windows.
Description: Provided technical support to customers by analyzing operating systems, databases, and system management to diagnose and resolve issues, as well as enabling successful software installations, upgrades, and other system management projects.
Education
Bachelor of Technology - Electronics And Communication Engineering
Vignan’s LARA Institute of Technology
Guntur10-2020
Skills
- Operating System: Linux, Windows
- Web Technologies: HTML, CSS
- Database: SQL
- Deployment Tools: Jenkins
- Cloud Technology: Microsoft Azure
- Monitoring tools: Nagios, SiteScope
- Ticketing tool: AOTS, BMC Remedy
Certification
- Received the Bravo Award for outstanding performance among the team
- Certified with AZ-900 Azure Fundamentals
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Timeline
Software Engineer
Tech mahindra
12.2021 - Current
Bachelor of Technology - Electronics And Communication Engineering
Vignan’s LARA Institute of Technology
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