Dattatray Lonkar
Alandi, Pune
Summary
System Administrator with 8 year of experience in IT industry. Also have effective communication and process-driven IT professional with extensive experience in managing Server & desktop infrastructure administration operation. Proven abilities in process improvement, Team management, Seamless technology integration. Continually search for the ways to increase efficiency, performance of team and end user satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Support Executive
Ecoclean Machines India Pvt. Ltd.
12.2023 - Current
- Coordinated priority of support work based on client and business needs.
- Attended 15 days training in Germany for DSM and Winmagic software's.
- Working on GLPI ticketing tool. same tool used for inventory management.
- Maintain servers and Ups Uptime commitment through Vmware Vsphere console and UPS network card console.
- Managing guest user and access points using cisco meraki.
- Introduced new asset procuring ways to save cost of organoisation.
System IT Support Executive
Sidel India Pvt. Ltd.
09.2022 - 12.2022
- Ensure customer satisfaction by responding to all escalations regarding services offered
- Ensuring to achieve uptime commitment as defined in SLA
- Managing calls using ticketing tool service Now
- Restaging and Maintaining Assets using Ivanti Management Tool
- Maintain all Assets record in ERP System
- Coordination with Global Team for Issues regarding NUC Users.
IT System Administrator
Hasbro India Sourcing and Operations
05.2021 - 09.2022
- Ensure customer satisfaction by responding to all escalations regarding services offered
- Ensuring to achieve uptime commitment as defined in SLA
- Managing calls using ticketing tool service Now
- Making SOP's for Critical issues, Processes or Software installation, configuration for engineers and users
- Provide cisco Any Connect VPN configuration and support on client level
- Providing configuration support to applications such as SAP 750, Catia, UG, AutoCAD, Commvault etc
- For remote support used tools like Bomgar, Teams
- Connectivity for secured desktop sharing and net meetings
- Maintaining and managing all-IT Assets inventory Records
- Managing Asset procurement process with help of Global IT Team and vendors.
IT System Administrator
VOSS automotive India Pvt. Ltd.
06.2019 - 02.2021
- Responsible for all IT operations in organization
- Responsible for creating user account, Group, In Active directory and assign Required access with applying necessary restrictions
- Responsible for managing servers such as Active directory, ERP, Tally, and file servers
- Providing support to Biometric devices for configuration and CLMS related issues
- Connectivity for secured desktop sharing and net meetings
- Responsible for managing Qnap NAS storage
- Responsible for managing wireless devices connected for interplant connections
- Responsible for provide support to remote plants with using remote support tools
IT Supports Engineer
Endurance Technologies India Pvt. Ltd.
02.2018 - 05.2019
- Working as Desktop support engineer L1 responsible for providing FMS support in Plant
- Responsible for customer satisfaction by responding to all escalation regarding services offered
- Works as backup Data center engineer responsible to provide services which offer under datacenter
- Worked on Citrix Director tool for managing thin client host for any issues
- Worked on printer server for installing and troubleshoot issues
- Worked on VMware environment for Monitoring VM status and Making daily reports
- Installation and configuration of Printers such as Ricoh, Canon, Kyocera.
Network Engineer
Gazon Communications India Pvt. Ltd.
08.2016 - 01.2018
- Working As a network Engineer L1 responsible for providing Network support To the ISP users
- Troubleshooting Network connectivity and configuration issues
- Responsible for adding and configuring new devices in the network
- Responsible for Maintaining All asset complete details in suitable format
- Worked on Cisco switches such as SG300, 2960 series
- Responsible for Configure DSL and ADSL routers and Access points
Education
B.E - E & Tc
Jaihind College of Engineering Pune
Pune HSC - undefined
HRM College Rajgurunagar Pune
SSC - undefined
SMFG Vidyalay Dawadi, Pune
Skills
- Teamwork and Collaboration
- Work Planning and Prioritization
- Budget Management
- Enthusiastic
- Hard Working
- Well Convincing Power
- Good Management
- Effective communication
Certification
- MCSE Windows server 2016, Seven Mentor Pune
- VMware ESXI 7.0, Udemy
- Microsoft Azure AZ-104
- CCNA 200-125, CISCO, CSCO13190401
Languages
English
Hindi
Marathi
Hobbies and Interests
- Internet Surfing
- Listening Music
- Playing Cricket
Disclaimer
I hereby declare that above mentioned details are correct and complete to the best of my knowledge.
Personal Information
- Father's Name: Somnath Lonkar
- Mother's Name: Vijaya Lonkar
- Date of Birth: 12/26/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
IT Support Executive
Ecoclean Machines India Pvt. Ltd.
12.2023 - Current
System IT Support Executive
Sidel India Pvt. Ltd.
09.2022 - 12.2022
IT System Administrator
Hasbro India Sourcing and Operations
05.2021 - 09.2022
IT System Administrator
VOSS automotive India Pvt. Ltd.
06.2019 - 02.2021
IT Supports Engineer
Endurance Technologies India Pvt. Ltd.
02.2018 - 05.2019
Network Engineer
Gazon Communications India Pvt. Ltd.
08.2016 - 01.2018
HSC - undefined
HRM College Rajgurunagar Pune
SSC - undefined
SMFG Vidyalay Dawadi, Pune
- MCSE Windows server 2016, Seven Mentor Pune
- VMware ESXI 7.0, Udemy
- Microsoft Azure AZ-104
- CCNA 200-125, CISCO, CSCO13190401
B.E - E & Tc
Jaihind College of Engineering Pune
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