I am interested in learning new skills, improving my knowledge
DAUT SHAIKH
Floor Ambassador
Mumbai,MH
Summary
I have experience working as a Floor Ambassador, where I handled guest assistance, floor coordination, and customer support. I am confident in communication, teamwork, and problem-solving. I always maintain a professional attitude and focus on providing a smooth and positive experience for customers.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Floor Ambasador
Aaasma Microbiz Pvt Ltd
04.2024 - Current
- Coordinated outreach initiatives to expand market presence and drive consumer engagement.
- Engaged community members through promotional events to enhance brand awareness and customer loyalty.
- Developed training materials for new ambassadors, improving onboarding efficiency and knowledge retention.
- Monitored feedback from customers, relaying insights to management for product improvement and service enhancement.
Sales /Senior Customer Service Supervisor
V5 Global Services Private
01.2022 - 03.2024
Sony
Updater Services Limited (UDS)
01.2020 - 01.2022
Handled customer interactions, promoted products/services, explained features, and worked to achieve sales targets through effective communication and support.
Samsung Back Office
Fraslin Tech Care Pvt Ltd
08.2018 - 01.2019
Managed back office operations including call logging, engineer coordination, parts allocation, repair tracking, and service delivery monitoring
Cordinator
SYNERGY MANPOWER SERVICE PRIVATE LIMITED
05.2016 - 06.2018
Handled installation scheduling, engineer coordination, customer support, and payment follow-ups for smooth service operations.
Education
OCCUPATIONAL SAFETY AND HEALTH - Diploma
Bharat Safety Solution
Thane 04.2001 -
Institution of Occupational Safety And Health IOSH - Diploma
Bharat Safety Solution
Thane 04.2001 -
GED -
Ayesha English High School & Junior College
Mumbai, India 04.2001 -
Skills
Team management
Product knowledge
Brand awareness
Customer engagement
Customer education
Demonstrations
Social media management
Business development
Brand imaging
Customer service
Multitasking
Multitasking Abilities
Accomplishments
I have experience working as a Floor Ambassador, where I successfully managed guest assistance, floor coordination, and customer support. I am known for my strong communication skills and positive attitude, which helped in delivering a smooth and pleasant customer experience. I consistently received appreciation for my professionalism, teamwork, and ability to handle tasks efficiently.
Affiliations
Employed at OnePlus as a Floor Ambassador
Additional Information
I am a motivated and quick learner with strong problem-solving skills. I am eager to contribute to a dynamic team, take on new challenges, and continuously improve my skills.
Certification
OSH: Institution of Occupational Safety and Health
Interests
Timeline
Floor Ambasador
Aaasma Microbiz Pvt Ltd
04.2024 - Current
OSH: Institution of Occupational Safety and Health
05-2023
Sales /Senior Customer Service Supervisor
V5 Global Services Private
01.2022 - 03.2024
Sony
Updater Services Limited (UDS)
01.2020 - 01.2022
Samsung Back Office
Fraslin Tech Care Pvt Ltd
08.2018 - 01.2019
Cordinator
SYNERGY MANPOWER SERVICE PRIVATE LIMITED
05.2016 - 06.2018
OCCUPATIONAL SAFETY AND HEALTH - Diploma
Bharat Safety Solution
04.2001 -
Institution of Occupational Safety And Health IOSH - Diploma
Bharat Safety Solution
04.2001 -
GED -
Ayesha English High School & Junior College
04.2001 -